Skills you'll gain: Generative AI, Team Oriented, Customer experience improvement, Self Service Technologies, Automation, Prompt Engineering, Customer Service, Cross-Functional Collaboration, Artificial Intelligence, Customer Data Management, Customer Communications Management, Business Ethics

Skills you'll gain: ChatGPT, Large Language Modeling, Natural Language Processing, Data Ethics, Generative AI, Artificial Intelligence, Law, Regulation, and Compliance, Machine Learning, Economics, Social Sciences, Information Privacy

Skills you'll gain: Crisis Management, Incident Response, ChatGPT, Generative AI, Cross-Functional Collaboration, Prompt Engineering, Threat Modeling, Cyber Security Strategy, Cybersecurity, Scenario Testing, Complex Problem Solving

Skills you'll gain: Canva (Software), Generative AI, Content Creation, Social Media Content, ChatGPT, Digital Content, Graphic and Visual Design, Prompt Engineering, Copywriting, Social Media Marketing, Content Strategy, Content Marketing, Target Audience

Skills you'll gain: Customer Insights, Customer experience strategy (CX), Generative AI, User Feedback, Customer Data Management, Personalized Service, Customer Engagement, Business Intelligence, Trend Analysis, Data-Driven Decision-Making, Strategic Thinking, Predictive Analytics, Data Analysis, Artificial Intelligence

Skills you'll gain: Requirements Analysis, Requirements Elicitation, Requirements Management, Functional Requirement, Business Requirements, Product Requirements, Backlogs, User Requirements Documents, Scope Management, Change Control, User Story, System Requirements, Client Services, Acceptance Testing, Agile Software Development, Prioritization

Skills you'll gain: AI Personalization, Artificial Intelligence, Goal Setting, Project Scoping, Decision Making, Usability, Feasibility Studies, Usability Testing, Needs Assessment, Technology Solutions, Project Planning, Strategic Decision-Making, Data Quality, Resource Allocation, Data Security

Skills you'll gain: Prompt Engineering, ChatGPT, OpenAI, Generative AI, Microsoft Power Platform, Application Programming Interface (API), Application Development, Microsoft Power Automate/Flow, Cloud Applications, Serverless Computing, Microsoft Azure, Microsoft Outlook, Email Marketing, Marketing Communications, User Interface (UI)

Skills you'll gain: Prompt Engineering, ChatGPT, Large Language Modeling, Generative AI, Data Ethics, Ideation, Creativity, Research

Skills you'll gain: ChatGPT, Prompt Engineering, OpenAI, Artificial Intelligence, Customer Service, Application Programming Interface (API), User Flows, Test Case, Python Programming, Development Environment, E-Commerce, Debugging

Skills you'll gain: Big Data, Generative AI, Customer Insights, Data Processing, Market Research, Data Science, Market Analysis, Marketing Analytics, Data Analysis, Data-Driven Decision-Making, Consumer Behaviour, Predictive Analytics, Business Strategy

Skills you'll gain: Prompt Engineering, Standard Operating Procedure, Generative AI, Customer Support, ChatGPT, Customer Service, Personalized Service, Customer experience improvement, Artificial Intelligence, Customer Insights, Workflow Management, Automation, Business Ethics, Natural Language Processing