Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: OSI Models, Computer Networking, Network Routers, General Networking, TCP/IP, Networking Hardware, Network Troubleshooting, Network Switches, Local Area Networks, Network Infrastructure, Network Protocols, Network Performance Management, Network Model, Network Analysis
Beginner · Course · 1 - 3 Months

Skills you'll gain: jQuery, Ajax, Javascript and jQuery, JSON, Animations, Event-Driven Programming, Debugging, JavaScript Frameworks, UI Components, Application Programming Interface (API), Web Applications, Web Development Tools, Responsive Web Design, Javascript, Interactive Design, HTML and CSS, Game Design, Data Validation, User Interface (UI) Design
Intermediate · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Responsible AI, AI Security, Telehealth, Health Technology, Generative AI, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Healthcare Ethics, Regulatory Compliance, Health Care Procedure and Regulation, Security Strategy, Medical Privacy, Data Security, Analysis, Innovation, Design
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Looker (Software), Collaborative Software, Enterprise Application Management, Data Management, Identity and Access Management, Google Cloud Platform, Scheduling, Customer Support, Administration, Management Reporting, Data Storytelling, Data Sharing, Data Access, Auditing
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Rust (Programming Language), System Programming, Secure Coding, Data Structures, Programming Principles, Data Sharing, Data Management, Capacity Management
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Transfer Learning, Keras (Neural Network Library), Embeddings, Deep Learning, Image Analysis, Computer Vision, Natural Language Processing, Data Preprocessing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Teams, Microsoft 365, Team Management, Group Policy, Azure Active Directory, User Accounts, System Configuration, Identity and Access Management, Product Lifecycle Management, Windows PowerShell, Network Planning And Design, Network Performance Management, Security Controls
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Full-Stack Web Development, Responsive Web Design, Email Automation, Order Management, Data Validation, Search Engine Optimization, Web Applications, JavaScript Frameworks, Back-End Web Development, Authentications, User Interface (UI), React.js, Payment Processing, E-Commerce, PostgreSQL, Database Development, Dashboard, Object-Relational Mapping, Product Improvement, Real Time Data
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Data Visualization, Matplotlib, Scientific Visualization, Data Storytelling, Pivot Tables And Charts, Data Visualization Software, Data Analysis, Data Structures, Heat Maps, Data Manipulation, Pandas (Python Package), NumPy, Data Transformation, Data Preprocessing, Exploratory Data Analysis, Data Cleansing, Data Mapping, Data Import/Export, Python Programming, Scripting
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Cucumber (Software), Selenium (Software), Apache Maven, Java, Object Oriented Programming (OOP), Issue Tracking, Gherkin (Scripting Language), Test Automation, Behavior-Driven Development, Test Execution Engine, Test Case, Debugging, Integration Testing, Data Structures
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Unity Engine, Game Design, Video Game Development, Animations, Object Oriented Programming (OOP), User Interface (UI), Software Development Tools, C# (Programming Language), Scripting, Debugging
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Live Streaming, Driving engagement, Customer Engagement, Content Performance Analysis, Content Development and Management, Content Strategy, Community Development, Technical Support
Beginner · Course · 1 - 4 Weeks