Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Unit Testing, Code Review, Software Development Tools, Test Automation, Software Documentation, Maintainability, Web Applications, Application Development, Generative AI, Software Development, Jest (JavaScript Testing Framework), Javascript, ChatGPT, GitHub
Intermediate · Guided Project · Less Than 2 Hours

Rutgers the State University of New Jersey
Skills you'll gain: Supply Chain Planning, Strategic Sourcing, Supply Chain Management, Demand Planning, Customer Demand Planning, Supplier Relationship Management, Operations Management, Procurement, Logistics, Presentations, Inventory Management System, Purchasing, Customer Relationship Building, Operational Efficiency, Forecasting
Mixed · Course · 1 - 3 Months
Skills you'll gain: Blockchain, FinTech, Financial Services, Commercial Banking, Financial Systems, Financial Trading, Banking, Payment Systems, Emerging Technologies, Ledgers (Accounting), Digital Assets, Innovation, Cryptography, Transaction Processing
Intermediate · Course · 1 - 4 Weeks

Simplilearn
Skills you'll gain: Git (Version Control System), DevOps, Version Control, Software Development, Development Environment, Software Development Tools, Command-Line Interface
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Facebook, Target Audience, Customer Insights, Social Media Campaigns, Marketing Analytics, Social Media Marketing, Social Media, Marketing, Marketing Budgets, Advertising
Intermediate · Guided Project · Less Than 2 Hours

Board Infinity
Skills you'll gain: Deepseek, DeepSeek API, LangChain, LLM Application, Generative AI Agents, Model Evaluation, Application Programming Interface (API), Text Mining
Beginner · Course · 1 - 4 Weeks

Universidades Anáhuac
Skills you'll gain: AI Enablement, Artificial Intelligence, Customer Analysis, Business Analytics, Business Intelligence, Image Analysis, Machine Learning, Decision Tree Learning, Virtual Environment, Big Data, Data Analysis, Supervised Learning, Classification Algorithms, Natural Language Processing, Unsupervised Learning
Beginner · Course · 1 - 3 Months
Skills you'll gain: Data Integration, Extract, Transform, Load, Metadata Management, Amazon Redshift, Amazon Web Services, Data Pipelines, Data Processing, Data Warehousing, Cloud Development, Amazon S3, Automation, Data Management, Data Transformation, Serverless Computing, AWS Identity and Access Management (IAM), Process Optimization, System Monitoring
Intermediate · Course · 1 - 4 Weeks

Simplilearn
Skills you'll gain: Generative AI, Software Development Tools, Code Review, Application Development, Computer Programming Tools, Prompt Engineering, Maintainability, Integrated Development Environments, Software Quality (SQA/SQC), Artificial Intelligence, Debugging
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Retrieval-Augmented Generation, Development Environment, Multimodal Prompts, Embeddings, User Interface (UI), Generative AI, LLM Application, AI Personalization, Image Analysis, Vector Databases
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Cloud Computing Architecture, Application Deployment, Data Storage, Analytics, Cloud Services, Containerization, Virtual Networking, Network Architecture
Beginner · Course · 1 - 3 Months
Skills you'll gain: Threat Modeling, Responsible AI, Cyber Threat Intelligence, Cyber Security Strategy, Data Ethics, Threat Detection, Cyber Risk, Application Security, Vulnerability Assessments, Data Security, Incident Response, Tensorflow
Intermediate · Course · 1 - 4 Weeks