Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Coursera
Skills you'll gain: Dashboard, Business Reporting, HubSpot CRM, User Accounts, Customer Relationship Management (CRM) Software, Work Order
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Data Mapping, IBM WebSphere MQ, Middleware, Business Process Automation, Process Driven Development, Data Integration, Scenario Testing, File Transfer Protocol (FTP), Test Case, Development Testing, Data Validation, Java Programming, System Configuration, Debugging, File Management
Mixed · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Cyber Threat Intelligence, Threat Detection, Threat Management, Cyber Threat Hunting, MITRE ATT&CK Framework, Cybersecurity, Incident Response, AI Security, Google Gemini, Vulnerability Assessments, Data Integration
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Shiny (R Package), User Interface (UI), Data Visualization Software, Interactive Data Visualization, Application Deployment, Web Applications, Front-End Web Development, Data Analysis, Back-End Web Development, Spatial Data Analysis, Web Development, Full-Stack Web Development, Python Programming, Application Development, Development Environment
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Motion Graphics, Adobe After Effects, Animations, Cinematography, 3D Modeling, Logo Design, Computer Graphics, File Management
Intermediate · Course · 1 - 4 Weeks

Intermediate · Course · 1 - 3 Months

Skills you'll gain: Data Security
Intermediate · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Ubuntu, Cybersecurity, Cyber Attacks, Microsoft Windows, Computer Security, Computer Security Awareness Training, Information Systems Security, Linux, Network Security, Cyber Security Policies, Virtualization, Linux Commands, Linux Administration, Data Ethics, Data Security, Virtualization and Virtual Machines, Hardening, Command-Line Interface, Operating System Administration, Virtual Machines
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Sprint Planning, Project Estimation, Estimation, Backlogs, Agile Methodology, Agile Project Management, Kanban Principles, User Story, Team Management, Project Planning
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Logistic Regression, Model Evaluation, Data Preprocessing, Predictive Modeling, R Programming, Feature Engineering, Statistical Modeling, Risk Modeling, Classification And Regression Tree (CART), Applied Machine Learning, Regression Analysis, Predictive Analytics, Advanced Analytics, Machine Learning Methods, Data Manipulation, Supervised Learning, Performance Measurement, Credit Risk, Dimensionality Reduction
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Social Media Management, Email Marketing, Advertising Campaigns, Campaign Management, Social Media, Customer Insights, Professional Networking, Professional Development
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Application Programming Interface (API), Web Development, Development Environment, Restful API, Web Applications, Data Integration, Hypertext Markup Language (HTML), Data Structures, User Interface (UI)
Intermediate · Course · 1 - 4 Weeks