Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Amazon Web Services, Amazon Elastic Compute Cloud, Cloud Deployment, Amazon CloudWatch, Serverless Computing, Scalability, Performance Tuning, Event-Driven Programming, Application Performance Management, Capacity Management, Event Monitoring
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Ajax, Responsive Web Design, HTML and CSS, Javascript and jQuery, Application Deployment, Web Development, Semantic Web, User Interface (UI), Data Validation, Payment Systems, Data Persistence
Mixed · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Data Governance, Extract, Transform, Load, Data Warehousing, Data Integration, DevOps, Data Pipelines, CI/CD, Data Architecture, Infrastructure as Code (IaC), Data Quality, Amazon Redshift, Cloud Computing, Database Architecture and Administration, Cloud Computing Architecture, Analytics, Data Transformation, Amazon S3, Scalability
Mixed · Course · 1 - 3 Months

Skills you'll gain: Kubernetes, Devops Tools, Infrastructure as Code (IaC), Docker (Software), YAML, Containerization, System Configuration, Software Installation, Application Deployment, Cloud Computing, Security Controls, System Monitoring, Azure DevOps, Integration Testing, Command-Line Interface, Key Management, JSON, Software Versioning
Beginner · Course · 1 - 3 Months

Packt
Skills you'll gain: Drive Engagement, Trustworthiness, Organizational Development, Safety Culture, Communication
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Web Development Tools
Intermediate · Course · 1 - 3 Months

Skills you'll gain: JSON, jQuery, Browser Compatibility, Event-Driven Programming, UI Components
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Middleware, Web Services, Data Mapping, Simple Object Access Protocol (SOAP), Restful API, Software Technical Review, Application Development, Cloud Applications, Application Programming Interface (API), System Monitoring, Application Performance Management, Data Integration, Enterprise Application Management, Software Architecture, Business Process Automation, Performance Tuning, Scalability, Debugging, Application Security, Role-Based Access Control (RBAC)
Advanced · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Facebook, Content Performance Analysis, Customer Analysis, Social Media Marketing, Social Media, Customer Insights, Target Audience, Marketing Strategies, Online Advertising, Digital Marketing, Business Strategy
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Project Management Software, Management Reporting, Data Management, Timelines, Project Schedules, Business Reporting, Work Breakdown Structure, Data Visualization, Change Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Data Cleansing, Database Design, Data Integration, SQL, Data Manipulation, Database Management, Relational Databases, Data Validation, Data Quality, Data Integrity, Performance Tuning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Object Oriented Programming (OOP), Javascript, Application Deployment, Application Development, Web Development Tools, Programming Principles, JSON, Debugging, Data Storage
Intermediate · Course · 1 - 3 Months