Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Data Integration, Microsoft Azure, Cloud Storage, Disaster Recovery, Data Architecture, Database Design, Data Infrastructure, Data Storage, Cloud Security, NoSQL, Encryption, Relational Databases, Scalability, Performance Tuning, Database Management, Identity and Access Management
Intermediate · Course · 1 - 3 Months
Starweaver
Skills you'll gain: Retrieval-Augmented Generation, Vector Databases, AI Personalization, Data Engineering, System Monitoring, Generative AI, Prompt Engineering, Data Processing, AI Workflows, Scalability, Data Architecture, Data Pipelines, Embeddings, Performance Tuning, Continuous Monitoring, Database Systems, Talent Pipelining, Process Optimization, Engineering
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Large Language Modeling, LLM Application, Generative AI, Prompt Engineering, Model Evaluation, Data Preprocessing, Application Development, Model Deployment, Open Source Technology
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Kubernetes, Application Security, Containerization, Threat Detection, Encryption, Infrastructure Security, Security Engineering, Network Security, Hardening, Scenario Testing, Continuous Monitoring, Virtual Networking, Authorization (Computing), Authentications, YAML
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Hyper-V, Windows Servers, Virtualization and Virtual Machines, Cloud Infrastructure, Containerization, Hybrid Cloud Computing, Microsoft Azure, Virtual Networking, Cloud Platforms, Windows PowerShell, IT Automation, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Azure, Infrastructure as Code (IaC), Azure DevOps, DevSecOps, Infrastructure As A Service (IaaS), Continuous Integration, Security Information and Event Management (SIEM), Windows PowerShell, GitHub, Git (Version Control System)
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Virtual Teams, Sales Presentation, Sales, Rapport Building, Relationship Building, Non-Verbal Communication, Virtual Environment, Customer Engagement, Drive Engagement, Microsoft Teams, Global Marketing, Brand Management, Overcoming Objections, Executive Presence, Communication Strategies, Trustworthiness
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: SQL, Business Reporting, Report Writing, Performance Reporting, Data Cleansing, Data Analysis, Query Languages, Database Development, Data Manipulation, Analytical Skills, Prompt Engineering Tools, Data Transformation, Business Analysis, Technical Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Embedded Software, Application Security, Embedded Systems, DevSecOps, Secure Coding, Internet Of Things, Application Deployment, Systems Design, User Interface and User Experience (UI/UX) Design, Cybersecurity, Security Engineering, Systems Architecture, IT Security Architecture, Development Environment, Cyber Security Strategy, Design Strategies, Software Architecture, Functional Testing, Software Testing, Open Source Technology
Beginner · Course · 3 - 6 Months

Skills you'll gain: Java Programming, Functional Design, Performance Tuning, Application Programming Interface (API)
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Sprint Planning, Project Estimation, Estimation, Backlogs, Agile Methodology, Agile Project Management, Kanban Principles, User Story, Team Management, Project Planning
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Unreal Engine, 3D Assets, Virtual Environment, Data Import/Export, Computer Graphics, Image Quality, Performance Tuning
Intermediate · Course · 1 - 3 Months