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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: Free Trial
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    Packt

    Designing Data Storage and Integration Solutions in Azure

    Skills you'll gain: Data Integration, Microsoft Azure, Cloud Storage, Disaster Recovery, Data Architecture, Database Design, Data Infrastructure, Data Storage, Cloud Security, NoSQL, Encryption, Relational Databases, Scalability, Performance Tuning, Database Management, Identity and Access Management

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
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    Starweaver

    GenAI Data Engineering and RAG Systems

    Skills you'll gain: Retrieval-Augmented Generation, Vector Databases, AI Personalization, Data Engineering, System Monitoring, Generative AI, Prompt Engineering, Data Processing, AI Workflows, Scalability, Data Architecture, Data Pipelines, Embeddings, Performance Tuning, Continuous Monitoring, Database Systems, Talent Pipelining, Process Optimization, Engineering

    Intermediate · Course · 1 - 4 Weeks

  • H

    H2O.ai

    H2O Gen AI Ecosystem Overview - Level 1

    Skills you'll gain: Large Language Modeling, LLM Application, Generative AI, Prompt Engineering, Model Evaluation, Data Preprocessing, Application Development, Model Deployment, Open Source Technology

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
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    Pearson

    Certified Kubernetes Security Specialist (CKS): Unit 8

    Skills you'll gain: Kubernetes, Application Security, Containerization, Threat Detection, Encryption, Infrastructure Security, Security Engineering, Network Security, Hardening, Scenario Testing, Continuous Monitoring, Virtual Networking, Authorization (Computing), Authentications, YAML

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
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    Packt

    Managing Hybrid Infrastructure and Virtualized Environments

    Skills you'll gain: Hyper-V, Windows Servers, Virtualization and Virtual Machines, Cloud Infrastructure, Containerization, Hybrid Cloud Computing, Microsoft Azure, Virtual Networking, Cloud Platforms, Windows PowerShell, IT Automation, Automation

    Intermediate · Course · 1 - 4 Weeks

  • P

    Packt

    Microsoft Sentinel Advanced Course - Secure Azure Like a Pro

    Skills you'll gain: Microsoft Azure, Infrastructure as Code (IaC), Azure DevOps, DevSecOps, Infrastructure As A Service (IaaS), Continuous Integration, Security Information and Event Management (SIEM), Windows PowerShell, GitHub, Git (Version Control System)

    Advanced · Course · 1 - 4 Weeks

  • Status: New
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    LearnQuest

    Building Virtual Relationships and Buyer Engagement

    Skills you'll gain: Virtual Teams, Sales Presentation, Sales, Rapport Building, Relationship Building, Non-Verbal Communication, Virtual Environment, Customer Engagement, Drive Engagement, Microsoft Teams, Global Marketing, Brand Management, Overcoming Objections, Executive Presence, Communication Strategies, Trustworthiness

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
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    Coursera

    Putting SQL to Work: The TechMart Challenge

    Skills you'll gain: SQL, Business Reporting, Report Writing, Performance Reporting, Data Cleansing, Data Analysis, Query Languages, Database Development, Data Manipulation, Analytical Skills, Prompt Engineering Tools, Data Transformation, Business Analysis, Technical Communication

    Beginner · Course · 1 - 4 Weeks

  • Status: New
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    Packt

    Building Secure Automotive IoT Applications

    Skills you'll gain: Embedded Software, Application Security, Embedded Systems, DevSecOps, Secure Coding, Internet Of Things, Application Deployment, Systems Design, User Interface and User Experience (UI/UX) Design, Cybersecurity, Security Engineering, Systems Architecture, IT Security Architecture, Development Environment, Cyber Security Strategy, Design Strategies, Software Architecture, Functional Testing, Software Testing, Open Source Technology

    Beginner · Course · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Pearson

    Java SE 17 Developer (1Z0-829): Unit 5

    Skills you'll gain: Java Programming, Functional Design, Performance Tuning, Application Programming Interface (API)

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    UBITS

    Estima la carga de trabajo de tu equipo

    Skills you'll gain: Sprint Planning, Project Estimation, Estimation, Backlogs, Agile Methodology, Agile Project Management, Kanban Principles, User Story, Team Management, Project Planning

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
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    Packt

    Exporting and Integrating Assets into Unreal Engine 5

    Skills you'll gain: Unreal Engine, 3D Assets, Virtual Environment, Data Import/Export, Computer Graphics, Image Quality, Performance Tuning

    Intermediate · Course · 1 - 3 Months

Searches related to customer experience

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In summary, here are 10 of our most popular customer experience courses

  • Designing Data Storage and Integration Solutions in Azure: Packt
  • GenAI Data Engineering and RAG Systems: Starweaver
  • H2O Gen AI Ecosystem Overview - Level 1: H2O.ai
  • Certified Kubernetes Security Specialist (CKS): Unit 8: Pearson
  • Managing Hybrid Infrastructure and Virtualized Environments: Packt
  • Microsoft Sentinel Advanced Course - Secure Azure Like a Pro: Packt
  • Building Virtual Relationships and Buyer Engagement: LearnQuest
  • Putting SQL to Work: The TechMart Challenge: Coursera
  • Building Secure Automotive IoT Applications: Packt
  • Java SE 17 Developer (1Z0-829): Unit 5: Pearson

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