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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


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    Coursera

    Cleaning, Organizing, and Speeding Up SQL

    Skills you'll gain: Data Cleansing, Database Design, Data Integration, SQL, Data Manipulation, Database Management, Relational Databases, Data Validation, Data Quality, Data Integrity, Performance Tuning

    Beginner · Course · 1 - 4 Weeks

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    Board Infinity

    Lifecycle, Monitoring & Troubleshooting in vSphere 8.x

    Skills you'll gain: Performance Tuning, Disaster Recovery, VMware ESX Servers, vCenter Server, vSphere Networking and Storage, Virtual Networking, System Monitoring, Virtual Machines, IT Infrastructure, Capacity Management, Patch Management, Data Migration, Continuous Monitoring

    Intermediate · Course · 1 - 4 Weeks

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    H2O.ai

    H2O Gen AI Ecosystem Overview - Level 1

    Skills you'll gain: Large Language Modeling, LLM Application, Generative AI, Prompt Engineering, Model Evaluation, Data Preprocessing, Application Development, Model Deployment, Open Source Technology

    Intermediate · Course · 1 - 3 Months

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    Packt

    Practical Python: Step-by-Step Guide to Python 3 Basics

    Skills you'll gain: File I/O

    Beginner · Course · 1 - 3 Months

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    EDUCBA

    Sentiment Analysis with RNNs in Keras

    Skills you'll gain: Keras (Neural Network Library), Recurrent Neural Networks (RNNs), Model Evaluation, Natural Language Processing, Text Mining, Data Preprocessing, Deep Learning, Tensorflow, Google Cloud Platform, Matplotlib

    Mixed · Course · 1 - 4 Weeks

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    LearnQuest

    Building Virtual Relationships and Buyer Engagement

    Skills you'll gain: Virtual Teams, Sales Presentation, Sales, Rapport Building, Relationship Building, Non-Verbal Communication, Virtual Environment, Customer Engagement, Drive Engagement, Microsoft Teams, Global Marketing, Brand Management, Overcoming Objections, Executive Presence, Communication Strategies, Trustworthiness

    Beginner · Course · 1 - 4 Weeks

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    EDUCBA

    Tibco BW: Design, Test & Integrate Workflows

    Skills you'll gain: Data Mapping, IBM WebSphere MQ, Middleware, Business Process Automation, Process Driven Development, Data Integration, Scenario Testing, File Transfer Protocol (FTP), Test Case, Development Testing, Data Validation, Java Programming, System Configuration, Debugging, File Management

    Mixed · Course · 1 - 4 Weeks

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    Packt

    Managing Hybrid Infrastructure and Virtualized Environments

    Skills you'll gain: Hyper-V, Windows Servers, Virtualization and Virtual Machines, Cloud Infrastructure, Containerization, Hybrid Cloud Computing, Microsoft Azure, Virtual Networking, Cloud Platforms, Windows PowerShell, IT Automation, Automation

    Intermediate · Course · 1 - 4 Weeks

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    EDUCBA

    Python Game Development: Design, Animate & Render

    Skills you'll gain: Video Game Development, Animation and Game Design, 3D Assets, Computer Graphics, Visualization (Computer Graphics), User Interface (UI), Animations, Computer Graphic Techniques, UI Components, User Interface (UI) Design, Event-Driven Programming, Interactive Design, Python Programming

    Mixed · Course · 1 - 4 Weeks

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    Coursera

    Putting SQL to Work: The TechMart Challenge

    Skills you'll gain: SQL, Business Reporting, Report Writing, Performance Reporting, Data Cleansing, Data Analysis, Query Languages, Database Development, Data Manipulation, Analytical Skills, Prompt Engineering Tools, Data Transformation, Business Analysis, Technical Communication

    Beginner · Course · 1 - 4 Weeks

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    Skillshare

    Adapting Your 3D Skills: 3D Animation from Blender to Maya

    Skills you'll gain: Autodesk Maya, Animations, 3D Modeling, Software Configuration Management, User Interface (UI)

    Beginner · Course · 1 - 4 Weeks

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    Packt

    Building Secure Automotive IoT Applications

    Skills you'll gain: Embedded Software, Application Security, Embedded Systems, DevSecOps, Secure Coding, Internet Of Things, Application Deployment, Systems Design, User Interface and User Experience (UI/UX) Design, Cybersecurity, Security Engineering, Systems Architecture, IT Security Architecture, Development Environment, Cyber Security Strategy, Design Strategies, Software Architecture, Functional Testing, Software Testing, Open Source Technology

    Beginner · Course · 3 - 6 Months

Searches related to customer experience

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In summary, here are 10 of our most popular customer experience courses

  • Cleaning, Organizing, and Speeding Up SQL: Coursera
  • Lifecycle, Monitoring & Troubleshooting in vSphere 8.x: Board Infinity
  • H2O Gen AI Ecosystem Overview - Level 1: H2O.ai
  • Practical Python: Step-by-Step Guide to Python 3 Basics: Packt
  • Sentiment Analysis with RNNs in Keras: EDUCBA
  • Building Virtual Relationships and Buyer Engagement: LearnQuest
  • Tibco BW: Design, Test & Integrate Workflows: EDUCBA
  • Managing Hybrid Infrastructure and Virtualized Environments: Packt
  • Python Game Development: Design, Animate & Render: EDUCBA
  • Putting SQL to Work: The TechMart Challenge: Coursera

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