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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


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    Packt

    Power Apps Development: Tips, Tricks & Best Practices

    Skills you'll gain: Microsoft Power Platform, Microsoft Power Automate/Flow, Project Planning, No-Code Development, Microsoft 365, Requirements Analysis, Application Development, Application Lifecycle Management, Power BI, Business Logic, Microsoft Copilot, Solution Delivery, Microsoft Teams, Governance, Development Environment, Microsoft PowerPoint, Data Integration, Software Development, Microsoft Outlook, Data Validation

    Intermediate · Course · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
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    Packt

    Advanced React – Testing & Firebase Projects

    Skills you'll gain: Cloud Deployment, Cloud Applications, Software Testing, Web Development, Application Development, Real Time Data, Application Programming Interface (API), Authentications, Context Management

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
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    Packt

    Getting Started with Strapi and Content Types

    Skills you'll gain: Content Management Systems, Authentications, Authorization (Computing), Web Components, Content Management, TypeScript, Application Programming Interface (API), Web Analytics and SEO, Restful API, Web Applications, Role-Based Access Control (RBAC), Web Development Tools, Software Installation, Data Modeling

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    كيفية الإستفادة من قاعدة العملاء بتحميل جهات اتصال البريد الإلكتروني على تويتر

    Skills you'll gain: Social Media Management, Email Marketing, Advertising Campaigns, Campaign Management, Social Media, Customer Insights, Professional Networking, Professional Development

    Beginner · Guided Project · Less Than 2 Hours

  • Status: New
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    Packt

    Nmap

    Skills you'll gain: Vulnerability Scanning, Network Security, Network Administration, Network Protocols, Network Analysis, TCP/IP, File Transfer Protocol (FTP), Software Installation, Ubuntu, Command-Line Interface, Open Source Technology

    Intermediate · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Gemini for Data Scientists and Analysts - Bahasa Indonesia

    Skills you'll gain: Google Gemini, Google Cloud Platform, Generative AI, Marketing Analytics, Customer Insights, Analytics, Business Intelligence, AI Enablement, Predictive Analytics, Query Languages

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
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    EDUCBA

    Master Sales Techniques: Build, Persuade, and Succeed

    Skills you'll gain: Sales, General Sales Practices, Selling Techniques, Persuasive Communication, Oral Expression, Sales Process, Overcoming Objections, Trustworthiness, Closing (Sales), Professionalism, Non-Verbal Communication, Customer Relationship Building, Personal Development, Adaptability, Communication, Professional Development, Growth Mindedness, Personal Attributes, Rapport Building, Active Listening

    Mixed · Course · 1 - 4 Weeks

  • P

    Packt

    Shiny for Python Ultimate - Web Development with Python

    Skills you'll gain: Shiny (R Package), User Interface (UI), Data Visualization Software, Interactive Data Visualization, Application Deployment, Web Applications, Front-End Web Development, Data Analysis, Back-End Web Development, Spatial Data Analysis, Web Development, Full-Stack Web Development, Python Programming, Application Development, Development Environment

    Intermediate · Course · 1 - 3 Months

  • Status: New
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    Packt

    Brainstorming Specialist (Accredited)

    Skills you'll gain: Brainstorming, Meeting Facilitation, Ideation, Creative Thinking, Problem Solving, Collaboration, Team Building, Cognitive flexibility, Creativity, Complex Problem Solving, Critical Thinking, Innovation

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
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    Pearson

    Go Fundamentals: Presented by Gopher Guides

    Skills you'll gain: Go (Programming Language), Package and Software Management, Data Structures, Debugging, Software Testing, Programming Principles, Unit Testing, Object Oriented Programming (OOP), File Management, Performance Tuning, Software Design Patterns, Context Management, Embeddings

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    Skillshare

    Nomad Sculpt 3D: Stylized Female Pt 2: Clothing & Poses

    Skills you'll gain: 3D Assets, 3D Modeling, Computer Graphic Techniques, Storytelling, Graphical Tools

    Advanced · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Splunk Indexing & Data Management

    Skills you'll gain: Lightweight Directory Access Protocols, Splunk, System Monitoring, Role-Based Access Control (RBAC), Authentications, Data Storage, Data Management, Enterprise Security, Disaster Recovery, Identity and Access Management, Data Integrity, User Accounts, Dataflow, Data Security, System Configuration, Configuration Management

    Mixed · Course · 1 - 3 Months

Searches related to customer experience

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voice of the customer (voc): enhancing experiences
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In summary, here are 10 of our most popular customer experience courses

  • Power Apps Development: Tips, Tricks & Best Practices: Packt
  • Advanced React – Testing & Firebase Projects: Packt
  • Getting Started with Strapi and Content Types: Packt
  • كيفية الإستفادة من قاعدة العملاء بتحميل جهات اتصال البريد الإلكتروني على تويتر: Coursera
  • Nmap: Packt
  • Gemini for Data Scientists and Analysts - Bahasa Indonesia: Google Cloud
  • Master Sales Techniques: Build, Persuade, and Succeed: EDUCBA
  • Shiny for Python Ultimate - Web Development with Python: Packt
  • Brainstorming Specialist (Accredited): Packt
  • Go Fundamentals: Presented by Gopher Guides: Pearson

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