Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Application Deployment, Gemini, Data Store, Cloud Applications, OAuth, Data Access, Productivity Software, Performance Metric, Collaborative Software, Identity and Access Management, Data Integration, Search Engine Marketing, Generative AI Agents, Information Architecture, Company, Product, and Service Knowledge
Beginner · Course · 1 - 4 Weeks

Packt
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Lightweight Directory Access Protocols, Splunk, System Monitoring, Role-Based Access Control (RBAC), Authentications, Data Storage, Data Management, Enterprise Security, Disaster Recovery, Identity and Access Management, Data Integrity, User Accounts, Dataflow, Data Security, System Configuration, Configuration Management
Mixed · Course · 1 - 3 Months

Skills you'll gain: Javascript and jQuery, Systems Integration
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Metadata Management, Extract, Transform, Load, Data Migration, Google Cloud Platform, Data Pipelines, Data Import/Export, Apache Airflow, Data Infrastructure, Data Sharing, Data Processing, Data Integration, Cloud Storage, Data Storage, Apache Spark, Real Time Data, Serverless Computing
Beginner · Course · 1 - 3 Months

Skills you'll gain: Computer Graphics, Visualization (Computer Graphics), Image Quality, Animations, Color Theory
Intermediate · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Generative AI, AI Personalization, Web Content, Google Cloud Platform, Prompt Engineering, User Experience Design, Unstructured Data
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: 3D Modeling, Debugging, Scripting, Object Oriented Programming (OOP), Computer Graphics, Programming Principles, Animation and Game Design, Development Environment, Python Programming
Beginner · Course · 1 - 3 Months

Skills you'll gain: Change Management, Organizational Change, Stakeholder Engagement, Google Workspace, Stakeholder Communications, Customer Success Management, Training and Development, Customer Engagement, Employee Training, Strategic Communication, Communication Strategies, Needs Assessment
Intermediate · Course · 1 - 3 Months

Skills you'll gain: User Interface (UI), UI Components, Software Design, Maintainability, Application Development, Microsoft Windows, Object Oriented Programming (OOP), Python Programming, Data Persistence
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Data Visualization, Interactive Data Visualization, Data Presentation, Data Storytelling, Data Visualization Software, Power BI, Dashboard, Ad Hoc Reporting, Business Reporting, Data Analysis Expressions (DAX), Management Reporting, Analysis, Business Analysis, Advanced Analytics, Strategic Decision-Making, Key Performance Indicators (KPIs), Design Elements And Principles, User Experience
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Data Migration, Google Cloud Platform, Cloud Storage, Extract, Transform, Load, Data Pipelines, Big Data, Data Warehousing, Data Integration, Data Storage, SQL, Automation
Beginner · Course · 1 - 3 Months