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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • G

    Google Cloud

    Modernisasi Situs dengan AI Generatif di Google Cloud

    Skills you'll gain: Generative AI, AI Personalization, AI Enablement, Information Architecture, Prompt Engineering, Google Cloud Platform, User Experience, Content Management

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    P

    Packt

    The Complete Carbon Programming Course

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    P

    Packt

    Advanced Gatling for Stress Testing Web Applications

    Skills you'll gain: Test Script Development, JSON

    Advanced · Course · 1 - 3 Months

  • G

    Google Cloud

    Work with Gemini Models in BigQuery - 简体中文

    Skills you'll gain: Google Gemini, Google Cloud Platform, Big Data, Generative AI, Customer Relationship Management, Predictive Modeling, Advanced Analytics, Artificial Intelligence and Machine Learning (AI/ML), SQL, Prompt Engineering, Data Analysis, Python Programming

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    P

    Packt

    JavaScript Foundations Course

    Skills you'll gain: Hypertext Markup Language (HTML), Scripting Languages, Application Programming Interface (API)

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Clinical Workflow Automation and AI Integration

    Skills you'll gain: Clinical Documentation, Quality Assurance, Anomaly Detection, AI Workflows, AI Enablement, Clinical Monitoring, Generative AI, Microsoft Azure, Healthcare Industry Knowledge, Health Informatics, Regulatory Compliance, Unstructured Data, Natural Language Processing, Speech Language Pathology, Medical Terminology, Real Time Data

    Intermediate · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Change Management for Google Workspace Português Brasileiro

    Skills you'll gain: Change Management, Organizational Change, Stakeholder Engagement, Google Workspace, Stakeholder Communications, Customer Success Management, Training and Development, Customer Engagement, Employee Training, Strategic Communication, Communication Strategies, Needs Assessment

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    UI Components, Snippets & Theming

    Skills you'll gain: Swift Programming, UI Components, Apple iOS, Mobile Development, Apple Xcode, Responsive Web Design, User Interface (UI) Design, User Interface (UI), Application Design, Algorithms, Animations, Software Design Patterns, Color Theory, Debugging

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Interactive Reporting and Visualization in Power BI

    Skills you'll gain: Data Visualization, Interactive Data Visualization, Data Presentation, Data Storytelling, Data Visualization Software, Power BI, Dashboard, Ad Hoc Reporting, Business Reporting, Data Analysis Expressions (DAX), Management Reporting, Analysis, Business Analysis, Advanced Analytics, Strategic Decision-Making, Key Performance Indicators (KPIs), Design Elements And Principles, User Experience

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    G

    Google Cloud

    Agen AI Generatif: Mentransformasi Organisasi Anda

    Skills you'll gain: Generative AI Agents, Generative AI, Prompt Engineering, AI Enablement, AI Workflows, Agentic systems, Google Cloud Platform, Tool Calling, Customer experience improvement, Strategic Planning, Organizational Strategy, Large Language Modeling, Innovation

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    Skillshare

    Cinematic Lighting in Maya: Advanced Scenes & Projects

    Skills you'll gain: Autodesk Maya, Cinematography, Post-Production, Virtual Environment, 3D Modeling, Computer Graphics, Visualization (Computer Graphics), Adobe Photoshop

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    G

    Google Cloud

    生成式 AI 代理:實現組織轉型

    Skills you'll gain: Generative AI Agents, Prompt Engineering, Google Gemini, Generative AI, AI Enablement, Google Cloud Platform, Artificial Intelligence, Business Transformation, Organizational Strategy, Innovation, Large Language Modeling, Customer Engagement

    Beginner · Course · 1 - 3 Months

Searches related to customer experience

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In summary, here are 10 of our most popular customer experience courses

  • Modernisasi Situs dengan AI Generatif di Google Cloud: Google Cloud
  • The Complete Carbon Programming Course: Packt
  • Advanced Gatling for Stress Testing Web Applications: Packt
  • Work with Gemini Models in BigQuery - 简体中文: Google Cloud
  • JavaScript Foundations Course: Packt
  • Clinical Workflow Automation and AI Integration: Microsoft
  • Change Management for Google Workspace Português Brasileiro: Google Cloud
  • UI Components, Snippets & Theming: Packt
  • Interactive Reporting and Visualization in Power BI: Microsoft
  • Agen AI Generatif: Mentransformasi Organisasi Anda: Google Cloud

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