Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening
Mixed · Course · 1 - 4 Weeks

Tecnológico de Monterrey
Skills you'll gain: Presentations, Public Speaking, Communication, Verbal Communication Skills, Technical Communication, Graphic and Visual Design, Storytelling, Graphic Design, Design, Creative Design, Aesthetics
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Strategic Leadership, Business Leadership, Change Management, Organizational Change, Leadership, Organizational Leadership, Visionary, Decision Making, Communication, Executive Presence, Culture Transformation, Organizational Strategy, Emotional Intelligence, Trustworthiness, Workplace inclusivity, Drive Engagement, Conflict Management, Negotiation, Empathy
Intermediate · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Goal Setting, Personal Development, Assertiveness, Smart Goals, Time Management, Productivity, Leadership, Professional Development, Stress Management, Emotional Intelligence, Relationship Management, Self-Awareness, Interpersonal Communications, Ability To Meet Deadlines, Growth Mindedness
Beginner · Course · 1 - 4 Weeks
Liberty Mutual Insurance
Skills you'll gain: Insurance Sales, Productivity, Verbal Communication Skills, Storytelling, Sales Presentation, Communication, Goal Setting, Interpersonal Communications, Smart Goals, Prioritization, Communication Strategies, Selling Techniques, Relationship Management, Non-Verbal Communication, Active Listening, Sales, Rapport Building, Insurance, Ethical Standards And Conduct
Beginner · Course · 1 - 3 Months

Packt
Skills you'll gain: Performance Appraisal, Constructive Feedback, Employee Performance Management, People Management, Expectation Management, Conflict Management, Professionalism, Emotional Intelligence, Active Listening, Goal Setting
Intermediate · Course · 1 - 4 Weeks

Goodwill Industries International
Skills you'll gain: Accountability, Recruitment, Client Services, Needs Assessment, Gap Analysis, Goal Setting, Consultative Approaches, Coaching, Action Oriented, Community Outreach, Rapport Building, Case Management, Critical Thinking, Overcoming Obstacles, Relationship Building, Strategic Partnership
Beginner · Course · 1 - 4 Weeks

University of Leeds
Skills you'll gain: Professional Networking, Communication, Lifelong Learning, Goal Setting, Constructive Feedback, Professional Development, Willingness To Learn, LinkedIn, Adaptability, Planning, Personal Development, Resilience, Social Media Content, Interviewing Skills
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Communication, Professional Development, Google Gemini, LinkedIn, Value Propositions, Interviewing Skills, Adaptability, Professional Networking, AI Personalization, Resourcefulness
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Storytelling, Presentations, Microsoft PowerPoint, Business Communication, Public Speaking, Verbal Communication Skills, Sales Presentations, Persuasive Communication, Drive Engagement, Target Audience
Intermediate · Course · 1 - 4 Weeks

University of London
Skills you'll gain: Management Training And Development, Change Management, Verbal Communication Skills, Team Building, Team Management, Industrial and Organizational Psychology, Leadership, Communication, Interpersonal Communications, Business Leadership, Business Management, Employee Engagement, Stakeholder Management
Mixed · Course · 1 - 4 Weeks

S.P. Jain Institute of Management and Research
Skills you'll gain: Self-Awareness, Conflict Management, Personal Development, Emotional Intelligence, Interpersonal Communications, Collaboration, Empathy, Visionary, Leadership, Adaptability, Communication
Beginner · Course · 1 - 4 Weeks