
Skills you'll gain: Remote Access Systems, Desktop Support, Technical Support, Telecommuting, Information Technology, Collaborative Software, Issue Tracking, Information Privacy, Data Security, Artificial Intelligence
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Network Support, Active Directory, Network Administration, Dynamic Host Configuration Protocol (DHCP), Technical Support and Services, Firewall, Microsoft Windows, Local Area Networks, Network Security, Network Troubleshooting, Computer Networking, Mac OS, Group Policy, Network Infrastructure, Security Controls, TCP/IP, User Accounts, Authorization (Computing), Network Protocols, Multi-Factor Authentication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Technical Support and Services, Technical Support, Customer Support, Help Desk Support, Negotiation, Relationship Building, Business Relationship Management, Professional Networking, Verbal Communication Skills, Knowledge Transfer, Constructive Feedback, Initiative and Leadership, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Threat Management, Microsoft Azure, Cloud Security, Key Management, Data Security, Security Information and Event Management (SIEM), Data Structures, Firewall, Virtual Environment, Identity and Access Management, Query Languages
Intermediate · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Generative AI, Artificial Intelligence, Responsible AI, Data Ethics, Productivity, Microsoft Copilot, AI Personalization, Prompt Engineering, Natural Language Processing
Beginner · Course · 1 - 3 Months

Skills you'll gain: Electrical Safety, Desktop Support, System Support, Technical Documentation, Problem Management, Debugging, Safety and Security, Technical Support, Hardware Troubleshooting
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Microsoft Teams, Microsoft 365, Document Management, File Management, Collaborative Software, Team Management, Virtual Teams, Calendar Management, Microsoft Excel, Setting Appointments, People Management, Project Management
Beginner · Guided Project · Less Than 2 Hours

Microsoft
Skills you'll gain: Generative AI, Artificial Intelligence, AI Product Strategy, Responsible AI, Machine Learning, Natural Language Processing
Beginner · Course · 1 - 3 Months

Skills you'll gain: Azure Active Directory, Identity and Access Management, Microsoft Azure, Disaster Recovery, Virtual Machines, Role-Based Access Control (RBAC), Virtualization and Virtual Machines, Application Deployment, Cloud Security, Cloud Infrastructure, User Accounts, System Monitoring, Cloud Storage, Automation, Remote Access Systems
Intermediate · Course · 1 - 3 Months

Xi'an Jiaotong University
Skills you'll gain: File Management, C# (Programming Language), Microsoft Windows, UI Components, Programming Principles, User Interface (UI), Computer Graphics, Operating Systems, Application Development, Application Design, Event-Driven Programming, Human Computer Interaction
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Infrastructure, Cloud Services, Microsoft Azure, Cloud Platforms, Infrastructure As A Service (IaaS), IT Infrastructure, Cloud Computing, Virtual Machines, Virtualization, Virtual Private Networks (VPN)
Intermediate · Course · 1 - 4 Weeks

Intermediate · Course · 1 - 3 Months