Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening
Mixed · Course · 1 - 4 Weeks

Simplilearn
Skills you'll gain: Search Engine Optimization, E-Commerce, Logistics Management, Merchandising, Product Marketing, Promotional Strategies, Product Knowledge, Customer Service, Customer Relationship Management, Online Advertising, Price Negotiation, Web Analytics and SEO, Social Media Marketing, Content Creation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Facebook, Personalized Service, Target Audience, Customer Communications Management, Social Media, Social Media Marketing, Business Requirements, Drive Engagement, Customer Service, Brand Marketing
Beginner · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Data Mapping, Automation, Artificial Intelligence, Real-Time Operating Systems, Global Positioning Systems, Simulations, Image Analysis, Computer Science, Algorithms, Linear Algebra, Python Programming
Build toward a degree
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Typography, Graphic and Visual Design, Graphic Design, Style Guides, Digital Design, Adobe Photoshop, Adobe Illustrator, Design, Photo Editing, Design Elements And Principles, Storytelling, File Management, Color Theory
Beginner · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: No-Code Development, Application Development, User Experience, User Interface (UI), Data Modeling, Sprint Retrospectives, Platform As A Service (PaaS), Product Lifecycle Management, Service Recovery, Digital Transformation, Application Design, Drive Engagement, Technology Solutions, User Feedback, Application Deployment, Customer Engagement, Cloud Platforms, Technical Product Management, Automation, Product Management
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Product Flow Diagram, Process Flow Diagrams, New Product Development, Go To Market Strategy, Product Development, Product Roadmaps, Product Improvement, Product Design, Customer experience strategy (CX), User Research, User Feedback, Continuous Improvement Process, Analysis
Intermediate · Course · 1 - 4 Weeks

S.P. Jain Institute of Management and Research
Skills you'll gain: Team Management, Team Performance Management, Growth Mindedness, Team Building, Team Leadership, Teamwork, Team Motivation, Performance Management, People Management, Trustworthiness, Continuous Improvement Process, Drive Engagement, Conflict Management, Recognizing Others, Collaboration, Empathy, Constructive Feedback, Communication Strategies, Emotional Intelligence, Active Listening
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Continuous Improvement Process, Process Improvement, Risk Management, Performance Measurement, Quality Management, Process Analysis, Performance Management, Project Management, Process Optimization, Verification And Validation, Requirements Analysis, Project Planning, Root Cause Analysis
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Data Structures, C++ (Programming Language), Programming Principles, Algorithms, Theoretical Computer Science, Object Oriented Programming (OOP)
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Oral Expression, Verbal Communication Skills, Customer experience improvement, Customer Service, Customer Inquiries, Service Improvement, Interpersonal Communications, Company, Product, and Service Knowledge, Communication
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Team Performance Management, Team Motivation, Team Building, Recognizing Others, Employee Engagement, Team Leadership, Performance Measurement, Collaboration, Trustworthiness, Constructive Feedback, Coaching, Organizational Strategy, Goal Setting
Advanced · Course · 1 - 4 Weeks