
Skills you'll gain: Prompt Engineering, Risk Mitigation, Risk Analysis, Feasibility Studies, Brainstorming, AI Product Strategy, Generative AI Agents, Business Priorities, Generative AI, Goal Setting, Business Solutions, Strategic Decision-Making, Operational Efficiency
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Customer Relationship Management (CRM) Software, Personalized Service, Customer Insights, Business Analytics, ChatGPT, User Feedback, Analytics, Consumer Behaviour, Real Time Data, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: AI Product Strategy, Responsible AI, Google Gemini, Product Management, Artificial Intelligence, Product Development, Stakeholder Engagement
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Customer Insights, AI Personalization, Customer experience strategy (CX), Generative AI, User Feedback, Customer Data Management, Customer Engagement, Business Intelligence, Trend Analysis, Data-Driven Decision-Making, Strategic Thinking, Predictive Analytics, Data Analysis
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: AI Product Strategy, Agile Product Development, Product Management, Generative AI, Responsible AI, Product Development, AI Personalization, Product Lifecycle Management, Ideation, Product Automation, Market Analysis, Prototyping
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: AI Product Strategy, Generative AI, Strategic Thinking, Business Strategy, Growth Strategies, Business Planning, Customer experience strategy (CX), Technology Strategies, Customer Insights, Strategic Planning, Productivity Software, Operational Efficiency, Case Studies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Lead Generation, Marketing Automation, HubSpot CRM, Prompt Engineering, Email Automation, ChatGPT, Dashboard, Email Marketing, Marketing Strategies, Marketing Analytics, Customer Relationship Management (CRM) Software, Customer Engagement, Key Performance Indicators (KPIs)
Intermediate · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Infrastructure as Code (IaC), Responsible AI, Generative AI, DevOps, CI/CD, DevSecOps, Jenkins, Terraform, Software Documentation, Kubernetes, Prompt Engineering, Automation, Innovation, Productivity
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: AI Product Strategy, Generative AI, Innovation, New Product Development, Product Development, Responsible AI, Process Development, Ideation, Brainstorming, Ethical Standards And Conduct, Cross-Functional Collaboration, Project Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Online Advertising, Digital Advertising, Campaign Management, Advertising, Advertising Campaigns, Marketing, Social Media Campaigns, Marketing Management, Budget Management, Target Audience
Beginner · Guided Project · Less Than 2 Hours
Skills you'll gain: Sales Pipelines, Sales Management, Sales Process, Sales Strategy, Anthropic Claude, Sales Development, Customer Engagement, Responsible AI, Sales Training, Generative AI Agents, Customer experience improvement, Lead Generation, ChatGPT, Forecasting, Business Ethics, Prioritization
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Responsible AI, Generative AI, Team Oriented, Customer experience improvement, Self Service Technologies, Automation, Business Process Automation, Customer Engagement, Customer Service, Cross-Functional Collaboration, Artificial Intelligence, Business Ethics, Information Privacy
Beginner · Course · 1 - 4 Weeks