Skills you'll gain: Microsoft Excel, Dashboard, Excel Formulas, Spreadsheet Software, Data Visualization, Consolidation, Automation, Data Analysis Software, Productivity Software, Data Management, Data Cleansing

Skills you'll gain: Customer experience improvement, Information Technology Infrastructure Library, IT Service Management, Service Management, Continuous Improvement Process, Service Improvement, Agile Methodology, Governance, IT Management, Innovation, Customer Service, Process Improvement and Optimization, Automation

Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer Service, Customer experience improvement, Customer Relationship Management (CRM) Software, AI Enablement, Personalized Service, Customer Insights, Customer Retention, Business Analytics, ChatGPT, User Feedback, Analytics, Self Service Technologies, Artificial Intelligence, Generative AI, Predictive Analytics, Consumer Behaviour, Automation

Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, LinkedIn, Communication

Skills you'll gain: Email Automation, Scripting, Google Workspace, Gmail, Web Development Tools, Javascript, Google Cloud Platform, Spreadsheet Software, Web Development

Skills you'll gain: Search Engine Marketing, Google Ads, Search Engine Optimization, Digital Marketing, Performance marketing, Digital Advertising, Paid media, Campaign Management, Marketing Automation, Advertising Campaigns, Google Analytics, Keyword Research, Target Audience, Bidding

Skills you'll gain: Microsoft Excel, Spreadsheet Software, Dashboard, Excel Formulas, Data Analysis Software, Data Entry, Data Visualization, Automation, Data Management

Skills you'll gain: Advertising Campaigns, Campaign Management, Advertising, Online Advertising, Social Media Marketing, Digital Advertising, Lead Generation, Automation

Skills you'll gain: Human Resources, Responsible AI, Developing Training Materials, Generative AI, AI Enablement, Workforce Development, Miro AI, Data Ethics, Recruitment, Generative AI Agents, People Analytics, People Management, AI Personalization, Talent Management, Automation, Talent Acquisition, Prompt Engineering, No-Code Development, Agentic systems, Business Operations

Skills you'll gain: Linux, Linux Administration, Linux Commands, Linux Servers, Shell Script, Unix, Unix Shell, Systems Administration, Unix Commands, Command-Line Interface, Patch Management, Scripting Languages, Package and Software Management, Virtualization and Virtual Machines, File Systems, File Management, Data Storage, Security Controls, User Accounts, Authorization (Computing)

Skills you'll gain: Bash (Scripting Language), Systems Administration, Operating System Administration, Shell Script, Linux Commands, Linux Administration, Unix Shell, Linux, Unix, Scripting, Scripting Languages, Unix Commands

Skills you'll gain: Data Storytelling, Data Presentation, Generative AI, Data Ethics, Prompt Engineering, Data Visualization, Interactive Data Visualization, Plotly, Responsible AI, Data Visualization Software, Data-Driven Decision-Making, Matplotlib, Seaborn, Artificial Intelligence, Automation, Data Integrity