
Skills you'll gain: Conflict Management, Negotiation, Professionalism, Relationship Management, Communication Strategies, De-escalation Techniques, Emotional Intelligence, Empathy, Expectation Management, Growth Mindedness
Intermediate · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Constructive Feedback, Cooperation, Independent Thinking, Empathy, Rapport Building, Teamwork, Collaboration, Relationship Building, Diversity and Inclusion, Emotional Intelligence, Cognitive flexibility, Communication
Beginner · Course · 1 - 4 Weeks

Harvard Business Review
Skills you'll gain: Team Performance Management, Teamwork, Team Building, Team Management, Virtual Teams, Collaboration, Intercultural Competence, Team Leadership, Conflict Management, Cross-Functional Collaboration, Team Motivation, Productivity, Cultural Diversity, Cultural Sensitivity, Cultural Responsiveness, Meeting Facilitation, Drive Engagement, Safety Culture, Communication Strategies
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Professionalism, Workflow Management, Accountability, Time Management, Agile Methodology, Continuous Improvement Process, Plan Execution, Problem Solving, Process Improvement, Adaptability, Client Services, Quality Management, Communication Planning, Critical Thinking and Problem Solving, Communication, Decision Making, Customer experience improvement
Beginner · Course · 1 - 4 Weeks