
University of Michigan
Skills you'll gain: Generative AI, AI Product Strategy, Business Solutions, Customer experience strategy (CX), Innovation, Performance Measurement, Business Planning, Solution Design, Risk Management, Communication Strategies, Stakeholder Communications, Process Design, Business Strategy, Talent Acquisition
Beginner · Course · 1 - 4 Weeks

Parsons School of Design, The New School
Skills you'll gain: Project Portfolio Management, Design Thinking, Strategic Thinking, Market Opportunities, Business Risk Management, Business Modeling, Design, New Product Development, Human Centered Design, Innovation, Customer experience strategy (CX), Ethical Standards And Conduct, Market Analysis
Intermediate · Course · 1 - 4 Weeks

University of Virginia Darden School Foundation
Skills you'll gain: Design Thinking, Customer experience strategy (CX), Marketing Strategy and Techniques, Business Marketing, Customer Relationship Management, Marketing Analytics, Business Strategy, Change Management, Competitive Intelligence, Responsible AI, Generative AI, Information Privacy, Digital Transformation, Artificial Intelligence, Business Ethics
Beginner · Course · 1 - 4 Weeks

HubSpot Academy
Skills you'll gain: Prospecting and Qualification, Lead Generation, Consumer Behaviour, Sales Enablement, Sales Management, Service Level Agreement, Sales Strategy, Sales Process, Sales, Customer Acquisition Management, Content Marketing, Business Strategy, Customer experience strategy (CX), Customer Retention
Beginner · Course · 1 - 4 Weeks

Emory University
Skills you'll gain: AI Personalization, Personalized Service, Customer experience improvement, Self Service Technologies, Marketing Psychology, ChatGPT, Business-To-Consumer, Customer experience strategy (CX), Customer Engagement, Consumer Behaviour, MarTech, Customer Service, Artificial Intelligence, Marketing, Responsible AI, Marketing Analytics, Data Ethics, Return On Investment, Algorithms, Content Management
Intermediate · Course · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Customer Success Management, Customer Data Management, Customer Relationship Management, Customer Engagement, Consultative Approaches, Customer Retention, Market Analysis, Customer experience strategy (CX), Organizational Structure, Business Relationship Management, Business Solutions, Business Technologies, Active Listening, Technology Solutions, Communication, Presentations
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: E-Commerce, Business-To-Consumer, Digital Transformation, Project Implementation, Solution Delivery, Business Requirements, Business Technologies, Customer experience strategy (CX), B2B Sales
Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Digital Transformation, Business Modeling, Entrepreneurship, Innovation, Operational Excellence, Value Propositions, Business Process Management, Design Thinking, Business Strategies, Customer experience strategy (CX), Product Development, Emerging Technologies
Beginner · Course · 1 - 4 Weeks

Dartmouth College
Skills you'll gain: Digital Transformation, Business Transformation, Customer experience strategy (CX), Business Technologies, Technology Strategies, Data Ethics, Internet Of Things, Emerging Technologies, Automation, Case Studies, Technology Solutions, Cloud Computing, Law, Regulation, and Compliance, Business Strategy, Cybersecurity, Business Ethics, Artificial Intelligence, Predictive Analytics
Beginner · Course · 1 - 3 Months

Duke University
Skills you'll gain: Agile Product Development, Customer Insights, Customer experience strategy (CX), Customer Engagement, New Product Development, Innovation, Business Strategies, Customer Analysis, Market Intelligence, Business Strategy, Consumer Behaviour, Market Dynamics
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Quality Management, Culture Transformation, Quality Improvement, Continuous Improvement Process, Operational Excellence, Quality Assurance, Process Improvement, Cost Management, Customer experience strategy (CX), Benchmarking, Team Oriented, Employee Engagement
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Merchandising, E-Commerce, Product Assortment, Web Applications, Business-To-Consumer, Scalability, Project Implementation, Business Technologies, Technology Solutions, System Implementation, Value Propositions, Digital Transformation, Case Studies, Solution Delivery, Systems Integration, Business Requirements, Customer experience strategy (CX), Solution Architecture, B2B Sales, Application Programming Interface (API)
Beginner · Specialization · 1 - 3 Months