About this Course

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Learner Career Outcomes

29%

started a new career after completing these courses

20%

got a tangible career benefit from this course
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Course 4 of 10 in the
Flexible deadlines
Reset deadlines in accordance to your schedule.
Approx. 6 hours to complete
English

What you will learn

  • Understand the benefits of effective communication in the workplace

  • Identify and solve common obstacles to effective communication

  • Decipher the communications styles of executive managers

  • Apply proven techniques for effective conference calls and webinars

Skills you will gain

Communication By TypeActive ListeningCommunicationCommunications Management

Learner Career Outcomes

29%

started a new career after completing these courses

20%

got a tangible career benefit from this course
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Course 4 of 10 in the
Flexible deadlines
Reset deadlines in accordance to your schedule.
Approx. 6 hours to complete
English

Offered by

Placeholder

University of California, Irvine

Syllabus - What you will learn from this course

Content RatingThumbs Up93%(7,313 ratings)Info
Week
1

Week 1

2 hours to complete

Communicating With Peers

2 hours to complete
5 videos (Total 32 min), 8 readings, 1 quiz
5 videos
1.1 Communicating With Peers Part 14m
1.2 Communicating With Peers Part 27m
1.3 Book Chat: Working Effectively with Virtual Teams9m
1.4 Tips for Effective Virtual Meetings8m
8 readings
About this Course10m
Please Take this Survey10m
Lecture Slides10m
Required Readings10m
Module 1 Lecture Slides10m
Module 1 Required Readings10m
Resources for Working with and Managing a Virtual Team10m
Slides for Lecture 1.410m
1 practice exercise
Review30m
Week
2

Week 2

1 hour to complete

Communicating With Your Manager

1 hour to complete
4 videos (Total 27 min), 2 readings, 1 quiz
4 videos
2.2 Interview with Starbucks HQ Manager6m
2.3 Delivering Bad News4m
2.4 Communicating Change Effectively10m
2 readings
Module 2 Lecture Slides10m
Module 2 Required Readings10m
1 practice exercise
Review30m
Week
3

Week 3

1 hour to complete

Communicating With Executives

1 hour to complete
3 videos (Total 26 min), 2 readings, 1 quiz
3 videos
3.2 Deciphering the Communication Styles of Managers12m
3.3 Persuading Executive Managers8m
2 readings
Module 3 Required Readings10m
Module 3 Lecture Slides10m
1 practice exercise
Review30m
Week
4

Week 4

2 hours to complete

Communicating With Your Direct Reports

2 hours to complete
3 videos (Total 24 min), 4 readings, 1 quiz
3 videos
4.2 Giving Feedback to Your Employees11m
4.3 Book Chat: "Listen Up"7m
4 readings
Module 4 Lecture Slides10m
Module 4 Required Readings10m
Course Wrap-Up10m
End of Course Survey10m
1 practice exercise
Review30m

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About the Career Success Specialization

Career Success

Frequently Asked Questions

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