About this Specialization

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In this Specialization aimed for those who are preparing to enter the workplace, we will share with you some key cultural and linguistic features characterizing effective communication in this increasingly diverse and internationalised workplace. This is done through four courses, building from knowing the self to communicating with the inner circle of colleagues within the organisation and expanding this circle to include external partners and stakeholders. There is also a capstone project which requires you to apply what you have learned in the four courses in real-life contexts potentially with industry players.

Shareable Certificate

Earn a Certificate upon completion

100% online courses

Start instantly and learn at your own schedule.

Flexible Schedule

Set and maintain flexible deadlines.

Intermediate Level

Approx. 5 months to complete

Suggested 3 hours/week

English

Subtitles: English

Shareable Certificate

Earn a Certificate upon completion

100% online courses

Start instantly and learn at your own schedule.

Flexible Schedule

Set and maintain flexible deadlines.

Intermediate Level

Approx. 5 months to complete

Suggested 3 hours/week

English

Subtitles: English

There are 5 Courses in this Specialization

Course1

Course 1

Establishing a Professional ‘Self’ through Effective Intercultural Communication

4.3
stars
93 ratings
20 reviews
Course2

Course 2

Strengthening Your Widening Network

4.4
stars
50 ratings
15 reviews
Course3

Course 3

Engaging in Persuasive and Credible Communication

4.4
stars
82 ratings
25 reviews
Course4

Course 4

Becoming Part of the Globalised Workplace

4.1
stars
21 ratings
6 reviews

Offered by

National University of Singapore logo

National University of Singapore

Frequently Asked Questions

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  • Yes! To get started, click the course card that interests you and enroll. You can enroll and complete the course to earn a shareable certificate, or you can audit it to view the course materials for free. When you subscribe to a course that is part of a Specialization, you’re automatically subscribed to the full Specialization. Visit your learner dashboard to track your progress.

  • Yes, Coursera provides financial aid to learners who cannot afford the fee. Apply for it by clicking on the Financial Aid link beneath the "Enroll" button on the left. You'll be prompted to complete an application and will be notified if you are approved. You'll need to complete this step for each course in the Specialization, including the Capstone Project. Learn more.

  • When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. If you only want to read and view the course content, you can audit the course for free. If you cannot afford the fee, you can apply for financial aid.

  • This course is completely online, so there’s no need to show up to a classroom in person. You can access your lectures, readings and assignments anytime and anywhere via the web or your mobile device.

  • There are four Courses and a Capstone Project in the Specialization. The duration of each Course is three weeks. It takes six weeks to complete the Capstone Project. Therefore, the total duration it takes to complete the entire Specialization is 18 weeks.

  • Each course (except the Capstone Project) is offered every two weeks after the launch date.

  • There is no prior knowledge required to read this Specialization. In terms of language competency, you should have at a minimum of the equivalent of B1 CEFR (Common European Framework of Reference) or intermediate level.

  • While the four Courses need not be taken in a sequential manner, for better flow and enhanced understanding, it may be helpful to read them from Course 1 to Course 4.

  • There is no university credit that you can earn by completing this Specialization.

  • Upon completion of the Specialization, within the context of a globalized workplace, you will be able to:

    · demonstrate awareness of the nature, intricacies and complexities of communication;

    · understand the fundamental communication principles applicable to different contexts: written and spoken, face-to-face and online;

    · display good understanding of effective interpersonal, intercultural and organizational competencies;

    · produce workplace-related artefacts that are sensitive to audience and context; and

    · make use of language appropriately and effectively for different genres ranging from informative to persuasive.

    While the specialization focuses on application, it is grounded in intercultural and communication theories. Through case studies simulating the globalized workplace, you will have ample opportunities to practise and enhance your communication competence, taking into consideration intercultural elements.

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