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Learner Reviews & Feedback for Data-Driven Process Improvement by University at Buffalo

17 ratings
4 reviews

About the Course

By the end of this course, learners are empowered to implement data-driven process improvement objectives at their organization. The course covers: the business case for IoT (Internet of Things), the strategic importance of aligning operations and performance goals, best practices for collecting data, and facilitating a process mapping activity to visualize and analyze a process’s flow of materials and information. Learners are prepared to focus efforts around business needs, evaluate what the organization should measure, discern between different types of IoT data and collect key performance indicators (KPIs) using IoT technology. Learners have the opportunity to implement process improvement objectives in a mock scenario and consider how the knowledge can be transferred to their own organizational contexts. Material includes online lectures, videos, demos, project work, readings and discussions. This course is ideal for individuals keen on developing a data-driven mindset that derives powerful insights useful for improving a company’s bottom line. It is helpful if learners have some familiarity with reading reports, gathering and using data, and interpreting visualizations. It is the first course in the Data-Driven Decision Making (DDDM) specialization. To learn more about the specialization, check out a video overview at

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1 - 4 of 4 Reviews for Data-Driven Process Improvement

By Esther A

Apr 2, 2021

The course is easy to understand and provides some key foundational considerations for data gathering and making an impact on business strategy.

By Daniel D B

Apr 27, 2021

Excellent course and teachers.

I only recommend a review on the Readings' links, some doesn't work.

By Alfonso N M

Mar 26, 2021


By George K

Mar 6, 2021

Very interesting topic and a very well structured course. However more videos and less reading would have been better. In addition, more practice exercises would have been an added advantage as well. However, overall very informative course.