About this Course

10,210 recent views
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Flexible deadlines
Reset deadlines in accordance to your schedule.
Beginner Level

It is helpful if learners have some familiarity with reading reports, gathering and using data, and interpreting visualizations.

Approx. 9 hours to complete
English

What you will learn

  • Develop a plan to align operational and performance goals

  • Devise a data collection strategy and validate data integrity

  • Understand how to create current and future state process maps

  • Prioritize data gaps for root cause analysis

Skills you will gain

Gap assessmentBusiness Process MappingKPIsData CollectionData-Driven Decision Making
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Flexible deadlines
Reset deadlines in accordance to your schedule.
Beginner Level

It is helpful if learners have some familiarity with reading reports, gathering and using data, and interpreting visualizations.

Approx. 9 hours to complete
English

Offered by

Placeholder

University at Buffalo

Placeholder

The State University of New York

Syllabus - What you will learn from this course

Week
1

Week 1

3 hours to complete

Operations and Performance Goals

3 hours to complete
6 videos (Total 19 min), 7 readings, 1 quiz
Week
2

Week 2

2 hours to complete

Data Collection

2 hours to complete
5 videos (Total 31 min), 4 readings, 1 quiz
Week
3

Week 3

3 hours to complete

Process Mapping

3 hours to complete
5 videos (Total 20 min), 5 readings, 1 quiz
Week
4

Week 4

1 hour to complete

Project: Data-Driven Process Improvement

1 hour to complete
2 videos (Total 3 min)

Reviews

TOP REVIEWS FROM DATA-DRIVEN PROCESS IMPROVEMENT

View all reviews

About the Data-Driven Decision Making (DDDM) Specialization

Data-Driven Decision Making (DDDM)

Frequently Asked Questions

More questions? Visit the Learner Help Center.