University at Buffalo

Data-Driven Process Improvement

This course is part of Data-Driven Decision Making (DDDM) Specialization

Taught in English

Some content may not be translated

Peter Baumgartner
Akshay Sivadas

Instructors: Peter Baumgartner

16,517 already enrolled

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Gain insight into a topic and learn the fundamentals


(201 reviews)



Beginner level

Recommended experience

8 hours (approximately)
Flexible schedule
Learn at your own pace

What you'll learn

  • Develop a plan to align operational and performance goals

  • Devise a data collection strategy and validate data integrity

  • Understand how to create current and future state process maps

  • Prioritize data gaps for root cause analysis

Details to know

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3 quizzes


Gain insight into a topic and learn the fundamentals


(201 reviews)



Beginner level

Recommended experience

8 hours (approximately)
Flexible schedule
Learn at your own pace

See how employees at top companies are mastering in-demand skills


Build your subject-matter expertise

This course is part of the Data-Driven Decision Making (DDDM) Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate

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There are 4 modules in this course

This module covers the business case for establishing a data strategy, including why it is important, from a strategic level, to align your operations and performance goals before you undertake implementation.

What's included

6 videos7 readings1 quiz1 discussion prompt

This module covers best practices for collecting data.

What's included

5 videos4 readings1 quiz

This module will prepare you to develop current state process maps, prioritize data gaps, and formulate future state process maps.

What's included

5 videos5 readings1 quiz1 discussion prompt

This module provides an opportunity to bridge theory and practice. Learners apply knowledge from this course to solve a business problem.

What's included

2 videos1 peer review


Instructor ratings
4.5 (79 ratings)
Peter Baumgartner
The State University of New York
2 Courses26,361 learners

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