About this Course

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Flexible deadlines
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Beginner Level

It is helpful if learners have some familiarity with reading reports, gathering and using data, and interpreting visualizations.

Approx. 10 hours to complete
English

What you will learn

  • Develop a plan to align operational and performance goals

  • Devise a data collection strategy and validate data integrity

  • Understand how to create current and future state process maps

  • Prioritize data gaps for root cause analysis

Skills you will gain

Gap assessmentBusiness Process MappingKPIsData CollectionData-Driven Decision Making
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Flexible deadlines
Reset deadlines in accordance to your schedule.
Beginner Level

It is helpful if learners have some familiarity with reading reports, gathering and using data, and interpreting visualizations.

Approx. 10 hours to complete
English

Offered by

Placeholder

University at Buffalo

Placeholder

The State University of New York

Syllabus - What you will learn from this course

Week
1

Week 1

3 hours to complete

Operations and Performance Goals

3 hours to complete
6 videos (Total 19 min), 7 readings, 1 quiz
6 videos
Alignment Failure3m
Business Needs4m
Dan Gerena Discusses the Data Strategy Journey2m
Gap Analysis3m
Plan Execution5m
7 readings
Welcome Message and Course Overview 5m
Acknowledgements2m
Alignment Failure Resources (Optional)20m
Business Needs Resources (Optional)40m
Gap Analysis Resource (Optional)20m
Plan Execution Resources (Optional)25m
Operations and Performance Goals Assessment Scenario5m
1 practice exercise
Operations and Performance Goals Assessment30m
Week
2

Week 2

2 hours to complete

Data Collection

2 hours to complete
5 videos (Total 31 min), 4 readings, 1 quiz
5 videos
Strategy7m
Question Your Data7m
IoT KPIs5m
Dan Gerena Discusses KPIs1m
4 readings
IoT Resources (Optional)20m
Strategy Resources (Optional)25m
Question Your Data Resources (Optional)20m
IoT KPIs20m
1 practice exercise
Data Collection Opportunities30m
Week
3

Week 3

3 hours to complete

Process Mapping

3 hours to complete
5 videos (Total 20 min), 5 readings, 1 quiz
5 videos
Application10m
Current State2m
Prioritize Data Gaps and Create Future State Map3m
Dan Gerena Discusses the Future of Business Intelligence1m
5 readings
Process Mapping Overview Resources (Optional)25m
Application Resources (Optional)15m
Current State Resources (Optional)30m
Prioritize Data Gaps and Create Future State Map Resources (Optional)20m
Process Mapping Assessment Scenario5m
1 practice exercise
Process Mapping Assessment30m
Week
4

Week 4

2 hours to complete

Project: Data-Driven Process Improvement

2 hours to complete
2 videos (Total 3 min), 1 reading, 1 quiz
2 videos
Project: Data-Driven Process Improvement1m
1 reading
Project: Data-Driven Process Improvement (REQUIRED)1h

About the Data-Driven Decision Making (DDDM) Specialization

Data-Driven Decision Making (DDDM)

Frequently Asked Questions

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