The language used throughout the course, in both instruction and assessments.

Skills you'll gain: Gap Analysis, Change Management, Organizational Change, Project Coordination, Project Management, Personal Development, Process Analysis, Business Process, Organizational Strategy, Business Transformation, Business Analysis, Business Strategies, Business Strategy
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Digital Transformation, Business Analysis, Requirements Elicitation, Gap Analysis, Analysis, Business Analytics, Business Requirements, Requirements Analysis, Systems Analysis, Business Process Modeling, Technology Strategies, Microsoft Excel, Project Management, Stakeholder Management, Stakeholder Communications, Change Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: User Story, Business Requirements, Requirements Analysis, Requirements Elicitation, Business Analysis, User Requirements Documents, Gap Analysis, Project Documentation, Functional Specification, Business Process Modeling, Needs Assessment
Beginner · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Key Performance Indicators (KPIs), Employee Coaching, Coaching, Gap Analysis, Management Training And Development, Organizational Change, Performance Management, Performance Analysis, Expectation Management, Employee Performance Management, Team Performance Management, People Management, Leadership and Management, Performance Improvement, Accountability, Empowerment, Personal Development, Performance Measurement, Leadership, Communication
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Human Resources, Generative AI, Workforce Development, Data Ethics, Recruitment, Workflow Management, Employee Retention, Generative AI Agents, Gap Analysis, Employee Onboarding, People Analytics, People Management, AI Personalization, Talent Management, Automation, Talent Acquisition, Prompt Engineering, No-Code Development, Agentic systems, Business Operations
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: User Story, Business Process Modeling, Risk Analysis, Performance Measurement, Stakeholder Management, Process Analysis, Business Analysis, Risk Management, Requirements Elicitation, Process Design, Requirements Management, Business Process, Process Mapping, Process Improvement, Business Systems Analysis, Business Risk Management, Gap Analysis, Enterprise Risk Management (ERM), Business Requirements, SAP Applications
Beginner · Professional Certificate · 3 - 6 Months

Goodwill Industries International
Skills you'll gain: Constructive Feedback, Interviewing Skills, Communication, Coaching, Accountability, Client Services, Virtual Teams, Professional Development, Diversity and Inclusion, Client Support, Workforce Development, Recruitment, Ethical Standards And Conduct, Active Listening, Telecommuting, Needs Assessment, Employee Onboarding, Empathy, Human Centered Design, Gap Analysis
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Business Analysis, Business Process Modeling, Process Optimization, Requirements Management, Process Analysis, Data Modeling, Stakeholder Analysis, Agile Methodology, Requirements Analysis, Business Process, Process Improvement, User Story, Gap Analysis
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Value Propositions, Design Thinking, Entrepreneurship, Ideation, Market Opportunities, New Product Development, Innovation, Engineering Management, Strategic Thinking, Technology Strategies, New Business Development, Business Strategies, Business Modeling, Organizational Strategy, Gap Analysis, Competitive Analysis, Engineering, Market Analysis
Build toward a degree
Beginner · Course · 1 - 3 Months

Skills you'll gain: Training and Development, Training Programs, Human Resources Management and Planning, Human Resource Strategy, Human Resources, Gap Analysis, Employee Training, Data Ethics, Employee Performance Management, Employee Engagement, AI Personalization, Employee Surveys, Performance Review, Performance Management, Performance Analysis, Artificial Intelligence and Machine Learning (AI/ML), Survey Creation, Data Analysis, Surveys
Beginner · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: Change Management, Organizational Change, Business Transformation, Process Management, Influencing, Leadership, Adaptability, Innovation, Resource Management, Gap Analysis, Dealing With Ambiguity, Resilience, Creative Thinking
Beginner · Course · 1 - 3 Months

University of California, Davis
Skills you'll gain: Key Performance Indicators (KPIs), Gap Analysis, Performance Management, Performance Analysis, Expectation Management, Employee Performance Management, Employee Coaching, Performance Improvement, Coaching, Accountability, Constructive Feedback, Goal Setting, Professional Development
Mixed · Course · 1 - 4 Weeks