Packt
Designing Agentive Technology: AI for Human Support
Packt

Designing Agentive Technology: AI for Human Support

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Gain insight into a topic and learn the fundamentals.
Intermediate level

Recommended experience

9 hours to complete
Flexible schedule
Learn at your own pace
Gain insight into a topic and learn the fundamentals.
Intermediate level

Recommended experience

9 hours to complete
Flexible schedule
Learn at your own pace

What you'll learn

  • Define agentive technology and distinguish it from automation and AI

  • Identify core agentive interaction patterns and design constraints

  • Apply a structured model to describe, evaluate, and refine agentive use cases

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Recently updated!

November 2025

Assessments

13 assignments

Taught in English

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There are 13 modules in this course

In this module, we will follow the thermostat's journey, uncover Drebbel's feedback loop, and compare simple tools with agents steering modern heating, ventilation, and air conditioning systems.

What's included

2 videos1 reading1 assignment

In this section, we define agentive technology as persistent background assistants that lower physical and informational effort, distinguish them from robots and automation, and evaluate real products using this lens.

What's included

1 video5 readings1 assignment

In this section, we define agentive technology, assess auto* systems delegating skilled or uncomfortable tasks, and outline cooperative multi-agent strategies that reshape human effort, play, and infrastructure.

What's included

1 video6 readings1 assignment

In this section, we trace agentive thinking from myth to artificial-intelligence automation, comparing human and machine strengths and assessing feedback-driven, fluid agency that guides practical human-computer collaboration.

What's included

1 video4 readings1 assignment

In this section, we redesign interaction with an agent-centric see-think-do loop, define rules, exceptions, triggers and behaviors, and plan disengagement strategies that sustain user trust in autonomous systems.

What's included

1 video4 readings1 assignment

In this section, we create agent setup flows that clearly state capabilities and constraints, capture user goals, preferences and permissions, then iteratively test-drive performance to launch reliable, trusted assistants.

What's included

1 video4 readings1 assignment

In this section, we implement pause-restart controls and live monitoring pipelines, then design notifications and user overrides that maintain transparency, safety, and collaborative control of autonomous agents after deployment.

What's included

1 video2 readings1 assignment

In this section, we implement scalable exception-handling patterns, iteratively tune triggers to cut false positives, and examine user-system trust during control handoff, disengagement and recovery in AI applications.

What's included

1 video5 readings1 assignment

In this section, we assess handoff and takeback in agentive systems, identify AI-human transition risks, outline interfaces for control reclamation, and emphasize practice regimes that maintain operator vigilance and expertise.

What's included

1 video2 readings1 assignment

In this section, we pair traditional UI usability testing with heuristic reviews of agentive behaviour, while capturing user confidence, perceived benefits and measurable value to rigorously evaluate intelligent systems.

What's included

1 video1 reading1 assignment

In this section, we chart AI practice from concept pitching to building smarter, unobtrusive agents toward AGI. We hone persuasive messaging and critique key design strategies.

What's included

1 video1 reading1 assignment

In this section, we contrast utopian and dystopian agent futures, dissect ethical dilemmas like autonomy versus accountability, and project how large-scale AI services reshape jobs, skills, equity, and societal dependency.

What's included

1 video8 readings1 assignment

We compare cinematic heads up displays with real agentive systems, distinguishing technical limits from ethical roles, and guiding designers to weave accurate automation into supportive human centered workflows.

What's included

1 video1 reading1 assignment

Instructor

Packt - Course Instructors
Packt
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