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Learner Reviews & Feedback for Food & Beverage Management by Università Bocconi

4,443 ratings

About the Course

Managing a company in the food and beverage industry is a fascinating task. Food and beverage products are so deeply rooted in the culture of most countries that making and selling them is not only a matter of making and selling good and tasty products, but products that nurture people's body, soul, and heart. Given this, it's not difficult to see that the task quickly becomes complex. The objective of this course is twofold: first, we will focus on contemporary challenges that managers and entrepreneurs in food and beverage businesses should be able to face; and second, we will provide models and tools to design and implement appropriate courses of action to satisfy customers and build an advantage over the competition. This course is made up of four modules and an introduction, each exploring one dilemma that food and beverage companies face. You will be presented with a set of video lectures and guest speakers. These lectures combine an accessible introduction to specific topics integrated with interviews of managers and experts that will give precious insights and examples to the participants. To enhance your learning experience with us, we will make a Documentary on the Excellences of the Modena District available for you, which is in a format that we have developed specifically for this course in order to give you the chance to experience first-hand the territory as our on-campus students usually do. Each module is paired with an evaluated quiz and weekly discussion forums to reflect on the variety of the F&B world, its complexity, and the power of the network that we will build together during the course. Successful completion of the quizzes is required for a course certificate as explained in the Grading Policy. Below the guest speakers of the course: Masterchef Italia Sky – Nils Hartmann, Head of Movie Channels at Sky Italia – Eataly - Paolo Bongiovanni, Marketing Director Italy – Berlucchi – Paolo Ziliani, Owner – Joia Restaurant – Alta Cucina Naturale – Pietro Leemann, Owner and Chef – Branca – Nicolò Branca, Owner – Barilla – Giuseppe Morici, President Region Europe – Proyecto Expo 2015 Chile – Guillermo Ariztia, Chile Pavillon Director – Winery Il Cavallante, Milano – Sergio Morpurgo, Owner Heineken – Floris Cobelens, Marketing Director – TRDN – Martin Oetting, Managing Director – GROM – Federico Grom, Owner and Founder – Tetra Pak – Matthew Hatton, Director Competitor Intelligence – BioHombre – Matteo Panini, CEO – Acetaia Maletti – Carmen & Claudio Maletti Cantine Riunite & CIV – Vanni Lusetti, CEO; Francesca Benini, Sales & Marketing Manager; Elena Lottici, Export Manager; Mario Vandi, Brand Manager – GlemGas – Marco Guerzoni, Program Product Manager – Bibendum Catering – LaFranceschetta58 – Sabrina Lazzereschi & Marta Pulini, Owners and Founders – , DISCLAIMER - Since most of the videos are conducted with those whose native language is not English, we have decided to sometimes preserve their more emphatic speech to keep a tighter match between the audio and the subtitles....

Top reviews


Jul 31, 2022

It's not easy, but it shouldn't be. If you go in with the intent to learn with interest in the subject. You will learn a lot. More than I thought I would. I'm a little sad that it is coming to an end.


Sep 12, 2020

Very interesting introductory course to food & beverage management. Clear setup and interesting topics. ALso, the interviews with guest speakers are very interesting and relate to the topics covered.

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151 - 175 of 1,199 Reviews for Food & Beverage Management

By Alessio C

Jan 24, 2017

Es un curso muy útil y "get to the point". Realmente explicado bien. Enhorabuena.

By Emanuele M B D C

Feb 29, 2016

Amazing teacher and amazing lessons. Wonderful first experience here at Coursera!

By Sachin M

Sep 5, 2019

Very insightful and pragmatic course. I recommend for all in hospitality sector.

By Juan P T R

Sep 21, 2018

I think every single entrepreuner of Food and beverage should take this course!!

By Rene J R A

Jun 6, 2016

Excellent course for Managers and Entrepreneurs on Food & Beverage businesses!!!

By Carlos E S R

Oct 28, 2015

Really good! The professor was really clear and specific with the explanations.

By Eduardo G

Nov 26, 2015

It´s a very interesting course, food and beverage are a very kid of business.

By Daniel S

Dec 8, 2015

Clear. Concise. Practical. Well structured. Useful presentations. Nice pace.

By RabehAdel A

Aug 22, 2018

thanks a lot for Bocconi and special thanks for professor Gabriele Troilo,

By Alberto H

Dec 31, 2017

It is amazing, so much knowledge about de F&B industry.

Totally recommended.


Mar 16, 2016

Excelentes contenidos y una manera amena de explicarlos a los cursillistas.


Apr 13, 2020

i have really enjoid this course all the time. big thanks to the lecturer.

By Oleh M

Dec 9, 2016

Very useful course, which gave me the basic information about the subject.

By Miguel Á M G

Jun 10, 2016

Muy bien presentado por el profesor Troilo, un curso de excelente calidad.

By María L R A

Feb 16, 2020

Aprendí mucho y algunas cosas que cuando estudie no se tocaron.


By Vugar M

Apr 25, 2020

Great course, would reccommend to all who's interested in F&B Management

By Carlo J

Aug 16, 2016

extremelly helpful and well explained

practical and real life knowledge

By Giulio G

Apr 9, 2020

This course is good to start think different and study more in the F&B

By Nkechi O

Feb 26, 2018

Excellent class. It meets you at the point of reality and your needs.

By Curtis M

Jun 4, 2017

There were many examples and case studies from all types of cultures.

By Belén M S

Feb 1, 2018

the exams and evaluations are hard, but the experience is amazing!

By Juan P C M

Nov 8, 2017

Uno de los mejores cursos que he tomado en coursera, recomendado!


Jan 30, 2020

A great course that shows the theory ally to the market feeling.

By Rosario F

Jul 27, 2019

Good material, good lessons and easy to understand. Good course!

By Jennifer B

Dec 13, 2017

Excellent professor and great material. Very highly recommended!