Using design thinking, this course seeks to humanize and simplify legal services. Using interesting case studies and real-world examples, we will aim to demystify legal processes and simplify them for usage. Inspired by apps like the UK ICO's "Make a Complaint" automation, which streamlines the complaint procedure, and DoNotPay, an AI-powered tool helping consumers negotiate legal concerns, Learn from Clio's Legal Trends Report, which stresses remote legal solutions and services oriented around the client, and from the Plain Language Act of New Zealand, which aims to make government communications understandable and accessible.
Recommended experience
What you'll learn
Review the Essentials of Legal Design.
Apply Design Thinking for Legal Hurdles.
Improve Client Interaction and Communication.
Create and Execute Legal Design.
Skills you'll gain
Details to know
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November 2024
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There is 1 module in this course
This course aims to humanize and simplify legal services using design thinking. Inspired by tools like the UK ICO's "Make a Complaint" automation and DoNotPay, and insights from Clio's Legal Trends Report and the Plain Language Act of New Zealand, you'll learn to enhance client engagement, create clear legal documents, and innovate with multidisciplinary collaboration and visual communication.
What's included
11 videos4 readings1 assignment1 peer review2 discussion prompts
Instructor
Offered by
Recommended if you're interested in Law
Coursera Instructor Network
California Institute of the Arts
University of Pennsylvania
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