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Learner Reviews & Feedback for Psychological First Aid by Johns Hopkins University

19,263 ratings

About the Course

Learn to provide psychological first aid to people in an emergency by employing the RAPID model: Reflective listening, Assessment of needs, Prioritization, Intervention, and Disposition. Utilizing the RAPID model (Reflective listening, Assessment of needs, Prioritization, Intervention, and Disposition), this specialized course provides perspectives on injuries and trauma that are beyond those physical in nature. The RAPID model is readily applicable to public health settings, the workplace, the military, faith-based organizations, mass disaster venues, and even the demands of more commonplace critical events, e.g., dealing with the psychological aftermath of accidents, robberies, suicide, homicide, or community violence. In addition, the RAPID model has been found effective in promoting personal and community resilience. Participants will increase their abilities to: - Discuss key concepts related to PFA - Listen reflectively - Differentiate benign, non-incapacitating psychological/ behavioral crisis reactions from more severe, potentially incapacitating, crisis reactions - Prioritize (triage) psychological/ behavioral crisis reactions - Mitigate acute distress and dysfunction, as appropriate - Recognize when to facilitate access to further mental health support - Practice self-care Developed in collaboration with Johns Hopkins Open Education Lab....

Top reviews


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Very well prepared materials and videos.

simulation was really helpful and not too lengthy or detailed

Instructor was very knowledgeable and seems to know to say the right amount of information


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Great structure and interactive format. Clear expectations and excellent materials. Subject was explained in an effective manner that was easily understood and applied. Very useful for any profession!

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4476 - 4500 of 4,537 Reviews for Psychological First Aid

By Ayesha K

May 19, 2020

The general premise of the course is one that I think is important to address, but I expected more from a Johns Hopkins course. Even for a rudimentary course, there was a lot of repetition. The professor was not that engaging and the slides that accompanied the lectures were dry and didn't add anything to the material itself. Some of the quiz questions were awkwardly worded. I learned a little from the course, but I had expected much more.

By Miguelboston1

Jun 14, 2020

material was interesting and relevant. Module quizzes were worded in confusing terms. Questions seemed more based on verbiage than on an understanding of the concepts learned. The course gave me an overview but doesn't leave me feeling confidence in moving forward into this arena. I would need more follow-up training and practice before considering entry level situations requiring these skills

By Triana B

Jun 11, 2020

The information was extremely valuable and very well explained, but the presentation was unappealing and not very engaging. Personally, a person reading a slide is the easiest way to lose me. Also I would have appreciated more than one example of intervention, instead of reviewing the same one over and over. Nevertheless, I am very grateful this course exists.

By Prasun B

Jul 26, 2020

Course content and presentation was very good. Thanks a lot to the instructor. But I was little disappointed to see that the certificate was not well-designed. The long note at the bottom was out of the lower border. Please redesign it so that I can download a nice certificate.

By Rusmawati S

Jul 10, 2020

I don't have any background in psychology but interested to learn more about them through this course, plus the host is famous university. The video lectures of this course are quite boring; slow pace, flat facial expression, and without proper intonation but I like the simulation provided, it helps me understand in contextual terms.

By S S

Jun 27, 2021

This course was very useful , as it has taught me how to effectively respond to situations while showing empathy. Highlighting the dos and dont`s of things. I realized lots of things I misunderstood as being helpful aren`t really helpful when someone is in a stressful or traumatic situation. Thank you for this course.

By Emily C

May 16, 2020

Very in depth look into psychological first-aid. The presenter was extremely well informed on the subject, and the simulations and tests allowed for learners to remain attentive and engaged. My only qualm was the length of some of the videos (as it is often difficult to concentrate for long periods of time)

By Crys t

Aug 26, 2020

I was disappointed that I had no course certificate, even though I already completed all the tasks and fulfilled all requirements, I think there was a bug in their system. It made me really disappointed because I had an interest in the course also.

By Dyuti T

Oct 28, 2020

The course provided a good overview on how to help someone at times of acute distress but it didn't cover all aspects of it. It only provides you with the basic idea of PFA. I did find it helpful but felt it could have been more detailed.

By Himal k

May 2, 2020

Firstly i would to very very much thankful to this help me in Many problem.this is a very fantastic course for everyone, I would like to suggest everyone to do this course,it is brain storming courses...

Thank u 😊😘😊😍😊😍

By Corina A B

Apr 24, 2017

I found the course good overall, but the tempo was a bit slow for me and I thought that the online lectures could have been provided in a shorter period of time. Ideal for a beginner, but I had some previous experience with PFA.

By Renee B

Apr 30, 2020

I would of gave 4 or 5 but with my own PTSD/Anxiety/Depression some things were harder for me to understand and focus but i feel i leave the course with much more skill for others and a small boost for my self thank you!!

By Virginia K

Jun 1, 2021

I enjoyed the examples, both bad and good. I wish there were a few more in a variety of situations, showing how to adapt when ______ happens. Some responses are not predictable and harder to manage.

By Mohammed S

Jul 14, 2020

Very beginner-oriented. The course content is excellent, however it is something that anyone with a basic medical degree might already know. Would have liked some more depth.

By Irha K

May 25, 2020

The lectures and the course were well-structured. However, it could've been tried to make it slightly more entertaining and/or to improve the outlook of the course.

By Simon T

May 7, 2020

Some of the quiz questions referred to the subsequent lecture as opposed to the previous ones. Was hard to answer questions that were not taught.

By Léna M

Jan 31, 2024

La traduction en français est approximative, il est important de connaitre un peu l'anglais pour comprendre ce cours.

By Aino R E

Aug 8, 2021

I found the videos about the help were wrong. The guy spoke just fine about helping the distressed woman.

By Gloria L

Jul 2, 2020

Not so much could practice right away. Too many big words. But the stimulation is really helpful.

By Brett P

Apr 30, 2020

Was slow even at 1.5 speed but some good introductory info for those interesting in the topic

By Sara A

Aug 17, 2020

Needs more material and more information on how to implement the information in the field.

By Krissa J T

Jun 26, 2020

More situational examples could have been presented that are different in nature.

By Roman A S

Dec 14, 2023

Very interesting and probably useful, but the assessments are too easy!

By Liz H

Aug 10, 2017

The professor was very dry, but it is good information to know.

By vidushi m

Jan 14, 2019

Its very informative and useful for all health care providers.