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Learner Reviews & Feedback for Psychological First Aid by Johns Hopkins University

19,200 ratings

About the Course

Learn to provide psychological first aid to people in an emergency by employing the RAPID model: Reflective listening, Assessment of needs, Prioritization, Intervention, and Disposition. Utilizing the RAPID model (Reflective listening, Assessment of needs, Prioritization, Intervention, and Disposition), this specialized course provides perspectives on injuries and trauma that are beyond those physical in nature. The RAPID model is readily applicable to public health settings, the workplace, the military, faith-based organizations, mass disaster venues, and even the demands of more commonplace critical events, e.g., dealing with the psychological aftermath of accidents, robberies, suicide, homicide, or community violence. In addition, the RAPID model has been found effective in promoting personal and community resilience. Participants will increase their abilities to: - Discuss key concepts related to PFA - Listen reflectively - Differentiate benign, non-incapacitating psychological/ behavioral crisis reactions from more severe, potentially incapacitating, crisis reactions - Prioritize (triage) psychological/ behavioral crisis reactions - Mitigate acute distress and dysfunction, as appropriate - Recognize when to facilitate access to further mental health support - Practice self-care Developed in collaboration with Johns Hopkins Open Education Lab....

Top reviews


Oct 12, 2020

this opened my mind towards intervention needs in a catastrophic event. something like this is required more than ever now. the content of the course was very good and thorough. very nicely explained.


May 22, 2020

I am very happy and satisfied with the course program. In fact, I am excited to apply what I have learned and also looking forward to enroll in another course. Thank you for this learning opportunity!

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4501 - 4525 of 4,530 Reviews for Psychological First Aid

By Dhilan P

Feb 13, 2024

Could be a little more challenging

By Ziying H

Jun 23, 2020

Not enough psychological things..


Jan 13, 2022

This course was interesting

By Rayna S

Sep 4, 2020

very informati

By منى ا

Jan 4, 2024


By Yoganathan M

Sep 12, 2020


By Christina P

Oct 22, 2021

I feel there was a lot to benefit from taking this course, however, I was under the impression it was a free course to help me decide if I would like to continue in the field. Much to my surprise upon attempting to complete the first quiz, I was asked to upgrade. Wouldn't have been an issue if it was previously mentioned you would have to upgrade in order to complete it.

By Christina L

Jun 8, 2022

I assumed it would be more focused on typcial daily encounters and not catastrophic ones. I did not like that every scenario was related to a storm, when so many people struggle each day without a catastrophic event.

By Casey C

Mar 7, 2023

The certificate at the end doesnt have my name on it. It just says Coursera Learner. My profile says my name so Im not sure where the blunder is. Good for a laugh hanging on my cubicle wall though.

By Valeriia V

Feb 15, 2023

this OBVIOUS knowledge doesn't cost 50!!!! US dollars! I don't get how people feel comfortable charging for this. Should have been more careful before purchasing. A complete waste of money


By Kelsie K

Jul 4, 2020

For me the class was very boring, and difficult to stay engaged.

The information is interesting, but it is presented in a way that is not engaging.

By Raymond H

Nov 18, 2020

For the most part the content of the course is fine, but there are some parts where the religion and politics of the lecturer really come out.

By LeeAnna M

Oct 7, 2022

great informatoin however, felt content was very dry at times.


Mar 21, 2023

يوجد صعوبة في طرح المواد

By Rand h s a

Jul 12, 2019

Very good

By Brandon P

Aug 9, 2020

Poorly structured. "Quizzes" often don't relate to material covered in class. Embarrassing politicization of the course material. Buggy software interface. Would not recommend.

By Shubham D L

Nov 30, 2019

They charged me 2000 rupees during the start and they expect me to pay the same during the end. This course is a scam. Not recommending it ti anyone.

By Amairany G P

Apr 3, 2024

no me agrada, porque el curso es gratis, pero para hacer los cuestionarios te pide inscribirte con un costo.

By Luzza T M

Mar 17, 2020

No he podido tomarlo ya que soy latina y no encuentro como traducirlo a español por favor ayúdenme. Gracias

By Deleted A

Aug 10, 2020

It is too hard for me, it wont let me refund even tho it has been a few days

By Aneta K

Feb 28, 2021

A little bit boring and out of date, in my opinion. Not engaging

By Anas K

Feb 28, 2021

I dont get my certificate after completing the course

By Deleted A

Aug 7, 2020

Irrelevant to what I actually wanted to learn

By Angelo D

Dec 31, 2022

The certificate is not free.

By Chandana G N

Aug 23, 2020

i did'nt get my certificate