In this course, you will cover the fundamentals of human capital management with a focus on the retail industry. Professor Matthew Bidwell will start by examining the critical role that people play in creating value within any business, and will then assess how that value is fostered by various organizational practices. Professor Bidwell then does a deep-dive into some of the practices that drive organizational success: how to hire effectively; how to develop and retain a skilled workforce; and to motivate employees to contribute to organizational success. By the end of this course, you will have a better understanding of how human capital contributes to the success of the business, a critical role in shaping your organizational capacity.
This course is part of the Omnichannel Retail Strategy Specialization
1,587 already enrolled
Offered By


About this Course
3,918 recent views
Flexible deadlines
Reset deadlines in accordance to your schedule.
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Coursera Labs
Includes hands on learning projects.
Learn more about Coursera Labs Course 2 of 3 in the
Beginner Level
Approx. 8 hours to complete
English
Flexible deadlines
Reset deadlines in accordance to your schedule.
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Coursera Labs
Includes hands on learning projects.
Learn more about Coursera Labs Course 2 of 3 in the
Beginner Level
Approx. 8 hours to complete
English
Offered by
Syllabus - What you will learn from this course
2 hours to complete
Module 1: Human Capital and Performance
2 hours to complete
8 videos (Total 56 min), 1 reading, 1 quiz
2 hours to complete
Module 2: High Performance Staffing
2 hours to complete
8 videos (Total 61 min), 1 reading, 1 quiz
2 hours to complete
Module 3: Development and Retention
2 hours to complete
7 videos (Total 57 min), 1 reading, 1 quiz
2 hours to complete
Module 4: Motivating the Frontline Workforce
2 hours to complete
7 videos (Total 72 min), 1 reading, 1 quiz
Reviews
- 5 stars82.92%
- 4 stars9.75%
- 3 stars2.43%
- 2 stars4.87%
TOP REVIEWS FROM MANAGING HUMAN CAPITAL IN RETAIL
by MTOct 4, 2021
This course is very useful and well understand for students.I think we can apply these to our physical business environment.
by MVFeb 2, 2023
The clearest and best source of information on recruitment and workforce management that I have ever been fortunate enough to come across.
by GPOct 6, 2021
The course was quite basic but very insightful overall
by MROct 30, 2021
An excellent course with relevant and updated information about the subject. Great presentation with engaging talk, slides, anecdotes and examples.
About the Omnichannel Retail Strategy Specialization

Frequently Asked Questions
When will I have access to the lectures and assignments?
What will I get if I subscribe to this Specialization?
Is financial aid available?
More questions? Visit the Learner Help Center.