In this course, you will cover the fundamentals of human capital management with a focus on the retail industry. Professor Matthew Bidwell will start by examining the critical role that people play in creating value within any business, and will then assess how that value is fostered by various organizational practices. Professor Bidwell then does a deep-dive into some of the practices that drive organizational success: how to hire effectively; how to develop and retain a skilled workforce; and to motivate employees to contribute to organizational success. By the end of this course, you will have a better understanding of how human capital contributes to the success of the business, a critical role in shaping your organizational capacity.

Managing Human Capital in Retail
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Managing Human Capital in Retail
This course is part of Omnichannel Retail Strategy Specialization

Instructor: Matthew Bidwell
4,338 already enrolled
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77 reviews
Skills you'll gain
- Human Resource Strategy
- Human Capital
- Compensation Analysis
- Staff Management
- Interviewing Skills
- People Management
- Employee Engagement
- Recruitment Strategies
- Workforce Management
- Workforce Development
- Employee Performance Management
- Workforce Planning
- Human Resources Management and Planning
- Employee Retention
- Compensation Strategy
- Employee Training
- Organizational Strategy
- Recruitment
- Compensation and Benefits
- Talent Management
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University of Pennsylvania
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Reviewed on Feb 2, 2023
The clearest and best source of information on recruitment and workforce management that I have ever been fortunate enough to come across.
Reviewed on Oct 6, 2021
The course was quite basic but very insightful overall
Reviewed on Aug 6, 2021
Really interesting course. Definately made me think about the importance of human capital within businessses and the ways to improve retention in employees. Learned so much




