In this course, you will cover the fundamentals of human capital management with a focus on the retail industry. Professor Matthew Bidwell will start by examining the critical role that people play in creating value within any business, and will then assess how that value is fostered by various organizational practices. Professor Bidwell then does a deep-dive into some of the practices that drive organizational success: how to hire effectively; how to develop and retain a skilled workforce; and to motivate employees to contribute to organizational success. By the end of this course, you will have a better understanding of how human capital contributes to the success of the business, a critical role in shaping your organizational capacity.
This course is part of the Omnichannel Retail Strategy Specialization
About this Course
Syllabus - What you will learn from this course
Module 1: Human Capital and Performance
Module 2: High Performance Staffing
Module 3: Development and Retention
Module 4: Motivating the Frontline Workforce
- 5 stars82.92%
- 4 stars9.75%
- 3 stars2.43%
- 2 stars4.87%
TOP REVIEWS FROM MANAGING HUMAN CAPITAL IN RETAIL
This course is very useful and well understand for students.I think we can apply these to our physical business environment.
The clearest and best source of information on recruitment and workforce management that I have ever been fortunate enough to come across.
The course was quite basic but very insightful overall
Really interesting course. Definately made me think about the importance of human capital within businessses and the ways to improve retention in employees. Learned so much
About the Omnichannel Retail Strategy Specialization
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