In this course, you will cover the fundamentals of human capital management with a focus on the retail industry. Professor Matthew Bidwell will start by examining the critical role that people play in creating value within any business, and will then assess how that value is fostered by various organizational practices. Professor Bidwell then does a deep-dive into some of the practices that drive organizational success: how to hire effectively; how to develop and retain a skilled workforce; and to motivate employees to contribute to organizational success. By the end of this course, you will have a better understanding of how human capital contributes to the success of the business, a critical role in shaping your organizational capacity.

Managing Human Capital in Retail
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Managing Human Capital in Retail
This course is part of Omnichannel Retail Strategy Specialization

Instructor: Matthew Bidwell
4,430 already enrolled
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78 reviews
Skills you'll gain
- Employee Performance Management
- Workforce Planning
- Employee Retention
- Organizational Strategy
- Retail Store Operations
- Compensation Strategy
- Human Capital
- Talent Management
- Human Resources
- People Management
- Employee Training
- Compensation and Benefits
- Employee Engagement
- Workforce Development
- Staff Management
- Human Resource Strategy
- Compensation Analysis
- Team Motivation
- Workforce Management
- Human Resources Management and Planning
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Reviewed on Feb 2, 2023
The clearest and best source of information on recruitment and workforce management that I have ever been fortunate enough to come across.
Reviewed on Jul 16, 2025
Always loved the insights from Prof. Bidwell and his charming sense of humour
Reviewed on Oct 6, 2021
The course was quite basic but very insightful overall






