This course is an introduction to motivation, leadership, communications, decision making, and leading people through effective management of human resources (HR), ethics, social responsibility, and managing consumer experiences in the hospitality industry by examining service-driven management foundations.
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Management Foundations in the Hospitality Industry
University of North TexasAbout this Course
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Flexible deadlines
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Shareable Certificate
Earn a Certificate upon completion
100% online
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Beginner Level
To be successful in this course, you will need to understand the basic structure of a hospitality organization.
Approx. 7 hours to complete
English
Could your company benefit from training employees on in-demand skills?
Try Coursera for BusinessFlexible deadlines
Reset deadlines in accordance to your schedule.
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Beginner Level
To be successful in this course, you will need to understand the basic structure of a hospitality organization.
Approx. 7 hours to complete
English
Could your company benefit from training employees on in-demand skills?
Try Coursera for BusinessOffered by
Syllabus - What you will learn from this course
2 hours to complete
Module 1: Introduction to HR, Job Analysis, and Design
2 hours to complete
2 videos (Total 4 min), 10 readings
2 hours to complete
Module 2: Planning, Recruiting, and Talent Selection
2 hours to complete
4 videos (Total 66 min), 1 reading, 1 quiz
1 hour to complete
Module 3: Orientation, Socialization, and Culture
1 hour to complete
2 videos (Total 16 min), 1 reading, 1 quiz
2 hours to complete
Module 4: Training and Development
2 hours to complete
2 videos (Total 22 min), 1 reading, 1 quiz
Reviews
- 5 stars64.28%
- 4 stars14.28%
- 3 stars7.14%
- 1 star14.28%
TOP REVIEWS FROM MANAGEMENT FOUNDATIONS IN THE HOSPITALITY INDUSTRY
by OOFeb 12, 2023
A very interesting, enlightening and expository course. Thanks to the coordinator and coursera.
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