From the University of Minnesota Master of Human Factors and Ergonomics

UX Design MasterTrack® Certificate

Solve real-world problems using creative user experience research and design techniques in this interactive program from the #6 public university in the Midwest.

Earn a powerful university-issued career credential in as little as six months.

Earn Degree Credit If you're admitted to the University of Minnesota Master of Science in Human Factors and Ergonomics or Graphic Design track Design Graduate programs, the credit from your MasterTrack Certificate counts towards your graduate program or degree.

About this MasterTrack® Certificate

Learn user experience research methods and how to apply them to advance your career.

Skills you will gain

  • Problem solving
  • Visual communication and composition skills
  • Identification and application of design theories
  • Prototype design
  • Product evaluation
  • UX toolkit
  • Qualitative research skills
  • Creating wireframes and task flows
  • Usability tests
  • Evaluating service blueprints
  • Course Mode

    100% online courses

  • Course Fee

    Four payments of $750

    Or pay all at once and save 5%. Financial assistiance is not available at this time.

  • Duration

    4 months

  • Course Level

    Intermediate Level

    You should have an undergraduate education or professional experience related to UX design.

  • Projects

    3 hands-on projects

  • Course Language


    Contact an enrollment counselor at

  • Course Benefits

    Earn degree credit

    If you are admitted to the full Master’s program, your MasterTrack® Certificate will count as approximately 29% towards your degree.

What is a MasterTrack® Certificate?

With MasterTrack® Certificates, portions of Master’s programs have been split into online modules, so you can earn a high quality university-issued career credential at a breakthrough price in a flexible, interactive format. Benefit from a deeply engaging learning experience with real-world projects and live, expert instruction. If you are accepted to the full master's program, your MasterTrack® coursework counts towards your degree.

Master’s Degree Learning

Take an online module of a master's degree program that features live expert instruction and feedback combined with interactive team-based learning.

Boost Your Career

Receive a university-issued MasterTrack® Certificate from a top university that you can add to your resume and LinkedIn profile.

Build Your Portfolio

Demonstrate your skills through real-world projects and create work samples that help you stand out in your job search.

Start Your Degree

If you are accepted to the full master’s program, your completed coursework counts towards your degree.

Interactive Learning Experience

You'll learn through readings, videos, graded assignments, real-world applied projects, and live global classroom sessions.

Live Global Webinars

Live Global Webinars

Feedback from Instructors and Experts

Feedback from Instructors and Experts

Real-World Projects

Real-World Projects

4 Courses in this MasterTrack® Certificate


  • Pre-recorded videos
  • Live sessions and office hours
  • Real-world projects
  • Peer collaboration
  • Web and mobile access

User Research for User Experience Design

This course emphasizes the understanding of designing for the user to foster improved product and delivery through heuristics evaluations, experience mapping through observation, surveys, analysis, and cognitive processes. Topics addressed include: an overview of design thinking, UX, philosophy of qualitative research, methods and principles behind qualitative data, effective interviews, validation, and ethics. You will master these concepts through course readings, hands-on exercises and through the development of a final project proposal that will be built and tested in course two.

Required Textbook: Think Like a UX Researcher by David Travis and Phillip Hodgson.

See all 4 Courses

Industry-relevant hands-on projects to build your portfolio

User Research Proposal Development and Evaluation


  • Methods and procedures in user research proposal development
  • How to develop skills in proposal design, evaluation, and implementation

User Testing Prototype Development and Evaluation


  • Analysis of a project and empathy mapping
  • Review and refinement of detailed plans
  • Information architecture, card sorting, and affinity diagramming
  • Wireframing and journey maps
  • Scenarios and scripts for usability Testing
  • Analysis of test results
  • A/B testing

Visual Design and Documentation


  • Learn visual elements in design
  • How to apply visual strategies

Hear what students are saying

Rachelle F. - Student, UX Design MasterTrack Certificate
The UX Design MasterTrack Certificate helped me land a job by giving me great tools to create an end portfolio project. I was able to complete a full project with various research methods, which employers really like to see. Through the course I was able to create a full case study which made presenting my work to my future employer easy. The research we learned was a great umbrella view of what "normally" happens in the UX design process. Outside of the certificate I did go to many seminars about UX Design, did readings and watched Youtube videos. I also did extra research if I didn't fully understand an assignment project. Deb was an awesome professor and went out of her way to help answer questions, and look at my portfolio outside of course time....
Charlotte E. - Student, UX Design MasterTrack Certificate
When I made a career pivot a few years ago from a role in higher education administration into a position in education technology, I realized that I needed a strong set of design fundamentals under my belt to communicate my ideas effectively across product and engineering teams. This MasterTrack program provided me with the opportunity to cultivate these skills, while in a strong community of fellow learners and under the mentorship of UX design faculty experts. The instructors were highly invested in guiding us through our prototyping work, as well as providing us with visual literacy and ethics resources to create a holistic understanding of the profession. I loved getting to meet classmates from around the world to think through the cultural implications of design while using the interactive elements of the Coursera MasterTrack product. Most notably, I was able to apply this new knowledge I was learning in these courses within hours of picking up the design skills, which has been so valuable for my professional development....


Brad Hokanson, Ph.D.

Brad Hokanson, Ph.D.

Professor, Mertie Buckman Professor of Design, University of Minnesota College of Design

Debra Lawton, MFA

Debra Lawton, MFA

Faculty, University of Minnesota College of Design

Frances M. Trice, Ph.D.

Frances M. Trice, Ph.D.

Faculty, Graphic Design Undergraduate Program Director, University of Minnesota College of Design

Frequently Asked Questions

More questions? Visit the Learner Help Center.

Coursera does not grant academic credit; the decision to grant, accept, or recognize academic credit, and the process for awarding such credit, is at the sole discretion of the academic institutions offering the MasterTrack® Certificate program and/or other institutions that have determined that completion of the program may be worthy of academic credit. Completion of a MasterTrack® Certificate program does not guarantee admission into the full Master’s program referenced herein, or any other degree program.