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Learner Reviews & Feedback for Business Process Management in Healthcare Organizations by Rutgers the State University of New Jersey

4.6
stars
167 ratings

About the Course

Have you ever needed to resolve a billing or other issue with a healthcare organization and thought that there must be a better, more efficient, and more customer-friendly way to operate such a business process? For example, have you thought that there should be an easier way to read your bill or pay your bill? Or do you work in a healthcare organization and find yourself thinking that there must be better ways for the business processes to function? If you have, this course is for you. Course content includes an overview of healthcare organization business processes including business process management approaches as well as a discussion of healthcare organization entrepreneurship as a business process. The course provides links to external sites to connect you to the larger "real world" of healthcare organization business processes, business process management, and entrepreneurship. The links also serve as resources you can take with you after you complete the course experience. And because everyone loves a road trip/field trip, there are also "virtual field trips" to the often hidden places of interest on the web. The course format is readings, videos, quizzes, and a project. The project requires you to synthesize course material to design patient-centered business processes for a healthcare organization the way you would have things run in the best of all worlds. The design (submitted as an electronic word processing document in memo format) is an artifact of the course which you can circulate to colleagues or use as the basis for a talk or presentation event....

Top reviews

AH

Nov 21, 2020

Very informative, well structured. The information contained and most importantly the references I was introduced to will be instrumental in my work in Healthcare Operational Excellence.

EF

Nov 28, 2019

I found the experience in writing a memo was great. I have learned so much in this course about how a business process can help in healthcare.

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26 - 48 of 48 Reviews for Business Process Management in Healthcare Organizations

By Krzysztof L

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Apr 11, 2020

Very interesting course.

By Mohamed M M

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Jul 27, 2021

very interesting course

By Amina L

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Jul 5, 2019

WELL DETAILED LECTURES

By Somant H

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Oct 6, 2020

Enjoyable and nice

By Deleted A

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Apr 13, 2023

Excellent course.

By Anukul C

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Oct 16, 2020

good for stating

By Somya G

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Jul 17, 2020

Great experience

By Rimpa B

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May 30, 2020

Very good course

By Mohamed H H

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Jul 9, 2023

Well prepared

By Rajko M

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May 7, 2022

Great course!

By Courtlandra M

•

Aug 14, 2024

great course

By Nora P

•

Mar 3, 2025

Excelente

By Karolina G

•

Apr 19, 2020

Very good

By Nail B

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Apr 3, 2020

very good

By Rekhakumari C

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Sep 19, 2020

thankyou

By Joy G

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Feb 24, 2022

Great.

By Juanruiz R

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Jun 8, 2020

GREAT

By Mona A A

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Jun 15, 2021

GOOD

By 장한얼

•

Oct 6, 2019

good thank you

By Nadia A D

•

Jan 30, 2022

ve usef

By ANTHONY R M R

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Jul 15, 2021

good

By Amirah a J

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Mar 25, 2023

-

By Thiago A d M

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Mar 20, 2023

i don't like it