Learner Reviews & Feedback for Technical Support Fundamentals by Google
About the Course
Top reviews
AH
Oct 3, 2018
Starting from scratch, I feel like I've gained a great basic understanding of IT support. It was informative, and it has motivated me and left me hungry for more. I am pumped to start the next course!
TR
May 12, 2020
Very enjoyable forums, videos, and interaction as a whole. I have taken similar classes in the past but the way that this course works makes it so much easier for me to be interested and stay focused.
4601 - 4625 of 10,000 Reviews for Technical Support Fundamentals
By Garcia P
•Aug 30, 2020
Simply amazing!
The instructor are great, the content is great: simple simple to understand and put into practice. Thank you instructors, Google and Coursera.
By Devran T
•Aug 10, 2020
This is my first Coursera course experience and i learned a lot with different tutors that they've so talented, inspirational and skilled. Thanks to all team
By Brian W
•Aug 9, 2020
This course was a nice review for things I went to school for and actually had something new for me already! I look forward to the remainder of this program!
By SMIT S
•Jul 14, 2020
THIS COURSE GIVES MANY INFORMATION ABOUT COMPUTER AND ALSO TEACH US TO INSTALL SOFTWARES . FROM MY OPINION THIS COURSE IS BEST FOR BEGINNER OF COMPUTER ENG..
By Devansh C
•Jul 14, 2020
Well created course. Very easy to understand for beginners. Especially giving access to Qwiklabs is one of the amazing practical scenario provided by Google.
By Vidhan G
•Jul 1, 2020
This is an awesome course to start off your journey in the field of IT support. I would definitely recommend this course for all the beginners in this field.
By ferrella f
•Jun 28, 2020
I really enjoyed this courses and all given labs and exercises everything was perfect good start for those welling or aiming to pursue a career in IT support
By K S
•Jun 16, 2020
This was an awesome course with all fundamentals covered beautifully laying a solid foundation for the next courses in this orofessional certificate program.
By Saqib A
•Jun 3, 2020
Feeling awesome ! This knowledge have already boost my confidence. I am keen to learn and experience more that is offered in this very course. Thank you all.
By Jeremy R
•Apr 26, 2020
Excellent presentation and delivery of crucial fundamentals to It in general as well as how they directly apply to support positions throughout the industry!
By Manish K
•Apr 9, 2020
I love it and gain knowledge. I thank Google and Coursera for giving me this course. It is the best course I have not seen yet.
Thank You Google and Coursera!
By Sushrut S
•Feb 24, 2020
The course was amazing ! I learnt some new aspects of IT in this course. Looking forward to complete all the courses and expecting to work with Google soon !
By David M G
•Jan 17, 2020
This is a great course for someone who's just starting their career in IT.
Wish this could have been available when I was starting my career a few years ago.
By Jason M K
•Jan 4, 2020
It's a good, short, and quick introduction to tech. support and the rest of the courses to be taken to earn a certificate for Google IT Support Professional.
By Yu Z (
•Nov 27, 2019
What inspired me most is week 6's course, really made me thinking of my interaction skill with my co-workers, my users, even my friends and families! Thanks!
By Jacob L
•Nov 24, 2019
Great start to this program! I already knew a lot of this information, but it was a good refresher course and it made me excited to continue on this journey.
By Allison R
•Oct 25, 2019
Amazing! Gives you a great base understanding of what the IT support area has to offer. From the history of computers, to best practices of customer service.
By Anjel I S
•Sep 11, 2019
Good explanations of basic fundamentals that we easy to follow. It both reinforced what I already knew and schooled me on things I thought I knew but didn't.
By Scott M B
•May 16, 2019
I felt that this course was presented in a easy to learn manor at a good pace to keep it moving and I was able to stop and take additional notes as I needed.
By Erhizee A
•Mar 13, 2019
An interesting and useful experience. a great place to start and grow in the industry. Compliments to all involved in putting the course together. Well done!
By Jose G
•Sep 25, 2018
A good quick course. If you already have some knowledge of computers you will breeze by, but at the same time you will learn something new. Great experience.
By Glenn F
•Jun 14, 2018
I have really enjoyed this course! This course does a good job of starting you off on the fundamentals. If you know nothing about IT this is a great starter.
By Chuck R
•Mar 9, 2018
I really enjoyed taking this class. The way you broke down the secession made it easy for me to understand. Looking forward to the next part of this program.
By Sharon H
•Feb 9, 2018
I really liked it but the course platform stalled. I could not do anything else for a long time so I quit for a couple of weeks because it would not clear. I
By Danial R
•Feb 21, 2025
This was a good starting course I found that will help provide a good backbone for new IT techs and a good refresher for those who are already in the field.