Knowing how to influence people effectively, and with confidence, is a skill that can make a huge difference to your career, your day-to-day work life and your personal relationships. Every interaction you have with anybody has an element of influencing or persuading going on. My goal is for you to feel happy, confident, and in control when trying to influence others - especially in a management role

Influencing: Adapting to Personality Types

Influencing: Adapting to Personality Types
This course is part of Manager's Toolkit Specialization

Instructor: Chris Croft
Access provided by IT Education Association
What you'll learn
Identify four personality types and how to influence them effectively
Feel calm and confident when persuading others
Find it easy to work with others to get what you both want
Skills you'll gain
- Persuasive Communication
- Active Listening
- Adaptability
- Business Leadership
- Overcoming Objections
- Non-Verbal Communication
- Negotiation
- Rapport Building
- Emotional Intelligence
- Interpersonal Communications
- Influencing
- Leadership and Management
- Communication
- Relationship Building
- Skills section collapsed. Showing 9 of 14 skills.
Details to know

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February 2026
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There are 5 modules in this course
Learn about the principles of influencing, academic theories and the ways they've developed over time, and how to apply the influencing process to your life.
What's included
14 videos9 readings3 assignments
Unlock practical advice on how to apply these influencing techniques to each of the four types of people. Starting with the Analytical (Blue) personality type.
What's included
9 videos3 readings1 assignment
Unlock practical advice on how to apply these influencing techniques to each of the four types of people. Starting with the Controller (Red) personality type.
What's included
11 videos3 readings2 assignments
Unlock practical advice on how to apply these influencing techniques to each of the four types of people. Starting with the Enthusiast (Yellow) personality type.
What's included
9 videos3 readings1 assignment
Unlock practical advice on how to apply these influencing techniques to each of the four types of people. Starting with the Amiable (Green) personality type.
What's included
13 videos6 readings2 assignments
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Chris Croft Training

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