Designing for User Experience

This course is part of Microsoft UX Design Professional Certificate

Instructor: Microsoft

Access provided by University of Warwick

10,991 already enrolled

5 modules

Gain insight into a topic and learn the fundamentals.

107 reviews

3 weeks to complete

at 10 hours a week

Flexible schedule

Learn at your own pace

96%

Most learners liked this course

5 modules

Gain insight into a topic and learn the fundamentals.

107 reviews

3 weeks to complete

at 10 hours a week

Flexible schedule

Learn at your own pace

96%

Most learners liked this course

Skills you'll gain

Details to know

Shareable certificate

Add to your LinkedIn profile

Assessments

31 assignments

Taught in English

See how employees at top companies are mastering in-demand skills

Learn more about Coursera for Business

logos of Petrobras, TATA, Danone, Capgemini, P&G and L'Oreal

Build your Design and Product expertise

This course is part of the Microsoft UX Design Professional Certificate

When you enroll in this course, you'll also be enrolled in this Professional Certificate.

Learn new concepts from industry experts
Gain a foundational understanding of a subject or tool
Develop job-relevant skills with hands-on projects
Earn a shareable career certificate from Microsoft

There are 5 modules in this course

In this course, learners will analyze user needs and research and use those insights to make design choices. They will review design ideation techniques and use Design Thinking to generate create storyboards, user flow diagrams, and journey maps. Last, they will use information architecture principles to organize content for intuitive navigation.

This module focuses on the "Empathize" stage of the design thinking process. Learners will explore the importance of user research, various research methods, and how to build empathy with users through research data.

What's included

9 videos8 readings6 assignments

9 videos Total 38 minutes

Introduction to designing for user experience 2 minutes
The power of user research 5 minutes
The user research iceberg 2 minutes
Choosing the right user research method 7 minutes
From persona to plan: Building your user research strategy 5 minutes
From data to insights: Analyzing user research findings 5 minutes
The empathy gap 3 minutes
Building an empathy map 5 minutes
Why user research matters wrap up 3 minutes

8 readings Total 70 minutes

Designing for User Experience syllabus 5 minutes
UX Glossary 5 minutes
The user research revolution 10 minutes
The art of user interviews: Unlocking user insights 10 minutes
Uncovering hidden needs: A user research case study 10 minutes
Uncovering the unexpected: How user research fuels growth 10 minutes
Crafting user personas for UX design 10 minutes
Empathy mapping in action: A case study 10 minutes

6 assignments Total 120 minutes

Why user research matters 15 minutes
Unveiling user needs: Research methods 15 minutes
Activity: Unveiling the patterns 15 minutes
User personas as a bridge to user needs 15 minutes
Understanding user behavior 30 minutes
User research and empathy building 30 minutes

This module focuses on Stage 2 ("Define") of the Design Thinking process, where we translate research insights into actionable user needs to guide design decisions.

What's included

7 videos4 readings6 assignments

7 videos Total 29 minutes

Module introduction: User needs assessment 2 minutes
Transforming research data into user needs 6 minutes
The user needs compass 2 minutes
Analyzing user research findings with affinity diagramming 6 minutes
Transforming insights into user needs 5 minutes
How a UX case study reveals user needs 5 minutes
User needs assessment wrap up 2 minutes

4 readings Total 40 minutes

Why user needs matter in UX design 10 minutes
Techniques for uncovering insights from research data 10 minutes
User needs vs. wants 10 minutes
Learning from user research 10 minutes

6 assignments Total 150 minutes

The power of user needs 15 minutes
Activity: Identifying the needs 15 minutes
From data to insights 15 minutes
Translating insights into needs 15 minutes
Project: Needs assessment through research planning 60 minutes
User needs assessment 30 minutes

This module dives into the creative exploration stage of the design thinking process – "Ideate." Here, learners will explore various techniques to generate a multitude of solutions based on the user needs identified in the previous module.

What's included

28 videos15 readings7 assignments

28 videos Total 118 minutes

Module introduction: Introduction to design ideation 2 minutes
Understanding the ideation process 4 minutes
Expert insights: Ideation techniques 7 minutes
The brainstorm bust 3 minutes
Facilitating successful ideation workshops 7 minutes
Brainstorming with mind maps 5 minutes
Exploring creative constraints in ideation 3 minutes
AI-powered user research with Edge CoPilot 4 minutes
AI for prototyping: How it can save you time 6 minutes
AI prompt engineering 6 minutes
Selecting the best ideas 6 minutes
Using PowerPoint to share your ideas 4 minutes
Select a presentation type 2 minutes
Build a presentation 4 minutes
Format text boxes 3 minutes
Insert shapes 3 minutes
Edit objects 5 minutes
Format objects 3 minutes
Group objects 1 minute
Create a table 6 minutes
Format a table 3 minutes
Add Video to a presentation 4 minutes
Review compatibility and accessibility 4 minutes
Apply transitions 5 minutes
Create and manage sections 5 minutes
Modify slide masters and slide layouts 7 minutes
Add hyperlinks and action buttons 3 minutes
Design ideation wrap up 3 minutes

15 readings Total 150 minutes

The power of divergent thinking 10 minutes
The power of ideation: Generating creative solutions 10 minutes
A toolbox of ideation techniques 10 minutes
AI tools every UX designer should know 10 minutes
Criteria for evaluating ideas 10 minutes
Collaborating to refine your design ideas 10 minutes
Experimentation and iteration in user-centered design 10 minutes
Exercise: Navigating the PowerPoint 365 user interface 10 minutes
Exercise: Laying out a presentation 10 minutes
Exercise: Inserting images 10 minutes
Exercise: Modifying SmartArt 10 minutes
Exercise: Animating objects 10 minutes
Exercise: Customizing animations 10 minutes
Exercise: Comparing and reviewing a presentation 10 minutes
Exercise: Creating a custom slide show 10 minutes

7 assignments Total 165 minutes

Introduction to design ideation 15 minutes
Ideation techniques 15 minutes
Activity: The filtering process 15 minutes
Filtering ideas 15 minutes
Presenting ideas 15 minutes
Project: Design a solution for your target audience's needs 60 minutes
Design ideation 30 minutes

This module dives into the world of translating user research and needs into clear communication tools and a well-structured information architecture.

What's included

10 videos3 readings4 assignments

10 videos Total 39 minutes

Module introduction: Introduction to storytelling in UX 2 minutes
The power of storytelling in UX design 6 minutes
From user journey to storyboard 3 minutes
Building a storyboard with Figma 4 minutes
Introduction to storyboarding and user flow diagrams 2 minutes
Real-world examples of storyboards, user flows, and journey maps 5 minutes
Creating effective storyboards 6 minutes
Best practices for storyboarding in UX design 3 minutes
Storyboarding success: A case study 5 minutes
Storyboarding wrap up 2 minutes

3 readings Total 30 minutes

The UX storytelling framework 10 minutes
Differentiating user flow diagrams vs. user journey maps 10 minutes
Anatomy of a great storyboard 10 minutes

4 assignments Total 180 minutes

Introduction to storytelling in UX 15 minutes
Storyboards, user flows, and journey maps 15 minutes
Project: Storyboard for the grocery shopping app! 120 minutes
Storyboarding 30 minutes

This module dives into the world of translating user research and needs into clear communication tools and a well-structured information architecture. A three-hour training program will be outlined, incorporating various content formats to engage learners for a minimum of 45 minutes per lesson.