In this course, you will walk through design considerations and basic steps to create an Amazon Connect cloud contact center customized to your business needs. The course includes guidance on region selection, single or multiple instance design best practices, identity management considerations, data storage, and telephony configuration settings.

Amazon Connect Instance Fundamentals


Amazon Connect Instance Fundamentals

Instructor: AWS Instructor
Access provided by College of St. Joseph
Gain insight into a topic and learn the fundamentals.
Beginner level
No prior experience required
1 hour to complete
Flexible schedule
Learn at your own pace
Skills you'll gain
Details to know
Assessments
1 assignment
Taught in English
See how employees at top companies are mastering in-demand skills

There is 1 module in this course
What's included
1 reading1 assignment
Instructor

Offered by
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