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Learner Reviews & Feedback for Customer Service Fundamentals by Knowledge Accelerators

4.8
stars
1,839 ratings

About the Course

There are a growing number of exciting, well-paying jobs in today’s service-driven economy that don’t require a traditional college degree. One of the most in-demand skill sets is customer service and support, a versatile entry point into careers across industries, from retail and healthcare to finance, education, and technology. We can help you get there with the Customer Service Fundamentals course. You’ll build the knowledge and develop the skills needed to become a successful Customer Service Specialist, including: • Communication skills focused on clear, concise conversations and active listening • Empathetic behavior such as patience, curiosity, and willingness to help • Problem-solving to research issues and determine appropriate resolutions • Process adherence to ensure proper flow and meet Service Level Agreements The course includes 4 modules, each designed to reinforce key skills through interactive training and discussion prompts that simulate real customer interactions. You’ll be assessed along the way to track progress and build confidence. Whether you’re starting fresh or switching careers, this course prepares you for success in today’s fast-paced, people-centered work environments....
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426 - 450 of 540 Reviews for Customer Service Fundamentals

By jan d

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Feb 20, 2020

perfect

By Lina B

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Oct 22, 2024

WOWWWW

By KHALIFA O H A A A

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Sep 14, 2023

Thanks

By David L D

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Sep 20, 2021

Genial

By Nabila S H M A D ( D - ) S

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Aug 18, 2021

useful

By Shaikha A M A

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Apr 19, 2021

thanks

By Zoran D

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Dec 28, 2020

Useful

By Eihab m k o

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Aug 30, 2020

thanks

By Givantha A R B

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Jul 6, 2020

Thanks

By SUAD A I A

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Sep 3, 2023

ممتاز

By sindhuri K

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Jun 12, 2020

super

By Revins O O

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Jan 30, 2025

nice

By JUSTEIN L T Q

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Oct 31, 2024

good

By SALMAH S B S A S S B S A

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Aug 23, 2024

شكرا

By Mohammad J I A

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May 14, 2024

GOOD

By Anyanwu k j

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Jan 18, 2024

GOOD

By abdullaalsuwaidi

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Oct 2, 2023

good

By Ahlam A M A T

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Sep 13, 2023

شكرا

By Saleh A S A

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Sep 5, 2023

شكرا

By maheya a r a

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Sep 4, 2023

شكرا

By Saif

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Sep 4, 2023

شكرا

By Yousef A A

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Aug 31, 2023

شكرا

By عبد ا م ع ح

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Aug 31, 2023

good

By Mohammed H N A

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Aug 21, 2023

شكرا

By Abdulla A S M A

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Aug 20, 2023

good