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Human Resources Management and GenAI Specialization
Coursera Instructor Network

Human Resources Management and GenAI Specialization

Revolutionize HR with AI Tools. Enhance HR functions with AI-driven strategies.

Phil Gold
Starweaver
Eric Zackrison

Instructors: Phil Gold

Access provided by Taipei Medical University [TMU]

Get in-depth knowledge of a subject
4.8

(17 reviews)

Beginner level

Recommended experience

4 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Get in-depth knowledge of a subject
4.8

(17 reviews)

Beginner level

Recommended experience

4 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Apply Generative AI to transform HR functions, including recruitment and performance management.

  • Develop AI-powered strategies for effective recruitment and onboarding.

  • Utilize AI-driven analytics to enhance employee engagement and management.

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Taught in English
Recently updated!

September 2025

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Specialization - 14 course series

What you'll learn

  • Explain key HR functions—recruitment, onboarding, performance management, and development—and their role in organizational success.

  • Execute recruitment and onboarding to align with goals, ensuring smooth transitions for new hires.

  • Apply performance management to set goals, give feedback, and boost engagement while ensuring compliance.

  • Create development plans to upskill employees, prepare leaders, and support succession planning.

Skills you'll gain

Category: Employee Onboarding
Category: Succession Planning
Category: Employee Retention
Category: Training Programs
Category: Recruitment
Category: Leadership Development
Category: Human Resource Strategy
Category: Human Resources
Category: Employee Engagement
Category: Performance Management
Category: Talent Acquisition
Category: Workforce Development
Category: Talent Management
Category: Performance Review

What you'll learn

Skills you'll gain

Category: Responsible AI
Category: Employee Engagement
Category: AI Personalization
Category: Data-Driven Decision-Making
Category: Automation
Category: Human Resource Strategy
Category: Human Resources
Category: Diversity and Inclusion
Category: Recruitment Strategies
Category: Generative AI
Category: Data Ethics
Category: Recruitment
Category: Talent Recruitment
Category: Employee Performance Management

What you'll learn

  • Apply key concepts of Generative AI and Large Language Models (LLMs) based tools in Automating Talent Acquisition tasks.

  • Apply prompt engineering techniques to effectively communicate with AI models in a TA and Onboarding contexts.

  • Develop AI-powered tools for various TA and Onboarding tasks using cutting-edge Gen AI platforms such as Open AI GPT and Google Gemini.

  • Apply Best Practices and Ethical considerations into your AI solutions and automations.

Skills you'll gain

Category: Talent Acquisition
Category: Automation
Category: Prompt Engineering
Category: Large Language Modeling
Category: ChatGPT
Category: AI Personalization
Category: Data Ethics
Category: LLM Application
Category: Interviewing Skills
Category: Google Gemini
Category: Recruitment
Category: Business Process Automation
Category: Recruitment Strategies
Category: HR Tech
Category: Generative AI
Category: Talent Recruitment
Category: Responsible AI
Category: Employee Onboarding

What you'll learn

  • Analyze key concepts and strategies within strategic HR management.

  • Apply efficient methods for talent management and performance appraisal.

  • Design comprehensive compensation strategies that align with organizational objectives.

  • Evaluate and incorporate advanced HR trends and practices to drive continuous improvement.

Skills you'll gain

Category: Talent Management
Category: Performance Appraisal
Category: Human Resource Strategy
Category: Compensation Strategy
Category: Compensation Management
Category: Employee Engagement
Category: Performance Management
Category: Talent Acquisition
Category: Case Studies
Category: Human Resources
Category: Organizational Development
Category: Employee Retention
Category: Human Resources Management and Planning

What you'll learn

  • Explore the fundamentals of Generative AI and analyze its impact on transforming people and talent management practices.

  • Apply Generative AI to enhance employee performance management, including continuous feedback and personalized development plans.

  • Design personalized learning experiences and create adaptive training programs using Generative AI in Learning and Development.

  • Explore how to leverage Generative AI for workforce planning, talent analytics, succession planning, and diversity initiatives.

Skills you'll gain

Category: Real Time Data
Category: Employee Performance Management
Category: People Development
Category: AI Personalization
Category: Performance Management
Category: Workforce Management
Category: People Analytics
Category: Talent Management
Category: Adaptability
Category: Generative AI Agents
Category: Diversity and Inclusion
Category: Innovation
Category: Employee Engagement
Category: Workforce Planning
Category: HR Tech
Category: Analytics
Category: Human Resource Strategy
Category: Human Resources

What you'll learn

  • Identify the applications of Generative AI in employee onboarding processes.

  • Apply GenAI tools to automate tasks such as personalization, document management, and feedback collection.

  • Design a basic strategy for integrating AI into existing onboarding workflows to improve efficiency and employee experience.

  • Discuss the ethical implications of using AI in HR processes and develop guidelines for responsible and unbiased implementation.

Skills you'll gain

Category: ChatGPT
Category: Employee Onboarding
Category: Automation
Category: Document Management
Category: Human Resources
Category: Generative AI Agents
Category: Data Analysis
Category: Responsible AI
Category: Data Ethics
Category: Human Resource Strategy
Category: User Feedback
Category: Employee Engagement
Category: AI Personalization

What you'll learn

  • Explain Key Concepts of Talent Pipeline Development

  • Implement efficient methods for sourcing and recruiting diverse talent

  • Create comprehensive strategies for employee engagement and retention

  • Assess and incorporate advanced HR trends and practices to drive continuous improvement

Skills you'll gain

Category: Talent Pipelining
Category: Diversity and Inclusion
Category: Talent Sourcing
Category: Leadership
Category: Workforce Development
Category: People Development
Category: Human Resource Strategy
Category: Talent Recruitment
Category: Analytics
Category: Applicant Tracking Systems
Category: Employee Retention
Category: Human Resources
Category: Recruitment
Category: Strategic Sourcing
Category: HR Tech
Category: Employee Engagement
Category: Talent Acquisition
Category: Talent Management
AI in Workforce Management

AI in Workforce Management

Course 82 hours

What you'll learn

  • Identify specific uses of AI in workplace management.

  • Design a detailed AI-driven workforce strategy.

  • Apply advanced AI applications for decision-making.

Skills you'll gain

Category: Data-Driven Decision-Making
Category: AI Product Strategy
Category: Strategic Planning
Category: Strategic Decision-Making
Category: Human Resources
Category: Employee Performance Management
Category: Workforce Management
Category: Performance Improvement
Category: Human Resource Strategy
Category: Responsible AI
Category: Business Ethics
Category: Emerging Technologies
Category: Process Optimization
Category: Workforce Planning
Category: Resource Management

What you'll learn

  • Describe how GenAI supports the performance review process and feedback delivery.

  • Utilize GenAI to provide real-time, continuous, and personalized feedback.

  • Analyze performance data with GenAI to uncover trends and insights.

  • Develop tailored development plans using AI-driven insights.

Skills you'll gain

Category: Performance Review
Category: Generative AI Agents
Category: Workforce Development
Category: Constructive Feedback
Category: Data-Driven Decision-Making
Category: Responsible AI
Category: Performance Analysis
Category: Performance Appraisal
Category: AI Personalization
Category: Employee Performance Management
Category: Smart Goals
Category: Coaching
Category: Continuous Improvement Process
Category: Automation
Category: Analysis
Category: Human Resource Strategy
Category: Employee Coaching
Category: Trend Analysis

What you'll learn

  • Identify the importance of employee retention and engagement and their benefits to organizations. 

  • Assess the current state of employee retention and engagement within their own organization and implement tools for measurement. 

  • Implement retention and engagement strategies: effective management, career development, and recognition programs.

  • Navigate the future challenges of employee retention, focusing on hybrid and remote work environments, mental health, and inclusivity. 

Skills you'll gain

Category: Employee Retention
Category: Employee Engagement
Category: Employee Surveys
Category: Compensation and Benefits
Category: Virtual Teams
Category: Employee Training
Category: Employee Performance Management
Category: Constructive Feedback
Category: Mental Health Diseases and Disorders
Category: Telecommuting
Category: Workforce Management
Category: Workforce Planning
Category: Culture Transformation
Category: Diversity and Inclusion

What you'll learn

  • Explore the foundational concepts of Generative AI in compensation, benefits, and payroll, and examine its ethical application in HR operations.

  • Analyze how AI optimizes payroll for accuracy, adaptability, and improved employee experience through automation and self-service tools.

  • Evaluate how AI transforms benefits administration by personalizing offerings, streamlining processes, and enabling real-time adjustments.

  • Evaluate how AI enhances compensation strategies by analyzing pay equity, designing optimized plans, and adapting compensation structures.

Skills you'll gain

Category: Payroll Processing
Category: AI Personalization
Category: Compensation and Benefits
Category: Employee Retention
Category: Data Ethics
Category: Payroll
Category: Workforce Management
Category: Generative AI Agents
Category: Compensation Analysis
Category: Responsible AI
Category: Operational Efficiency
Category: HR Tech
Category: Benefits Administration
Category: Compensation Management
Category: Compensation Strategy
Category: Automation
Category: Payroll Systems
Category: Human Resources

What you'll learn

  • Explain the significance of diversity and inclusion in the workplace.

  • Identify Implement strategies to mitigate the impact of common types of unconscious bias.

  • Apply cultural competence to effectively communicate and collaborate with colleagues from diverse backgrounds.

  • Apply inclusive leadership practices and measure its impact on the workplace culture.

Skills you'll gain

Category: Diversity and Inclusion
Category: Cultural Responsiveness
Category: Diversity Awareness
Category: Empowerment
Category: Workplace inclusivity
Category: Employee Engagement
Category: Cultural Diversity
Category: People Management

What you'll learn

  • Explain how GenAI tools can revolutionize employee engagement practices.

  • Use AI platforms to collect and analyze employee feedback in real time.

  • Develop actionable strategies to address engagement challenges.

  • Optimize GenAI Solutions to sustain workplace morale.

Skills you'll gain

Category: Real Time Data
Category: AI Personalization
Category: Employee Engagement
Category: Drive Engagement
Category: Responsible AI
Category: Case Studies
Category: Generative AI Agents
Category: Analysis
Category: Employee Surveys
Category: Continuous Improvement Process
Category: Human Resource Strategy
Category: Human Resources
Category: Employee Retention

What you'll learn

  • Identify the root causes of workplace conflicts.

  • Apply effective conflict resolution strategies.

  • Conduct mediation sessions with confidence.

  • Use tools to foster ongoing workplace harmony.

Skills you'll gain

Category: Conflict Management
Category: Mediation
Category: Employee Engagement
Category: De-escalation Techniques
Category: Active Listening
Category: Negotiation
Category: Collaboration
Category: Teamwork
Category: Communication Strategies
Category: Empathy
Category: Trustworthiness
Category: Communication
Category: Emotional Intelligence
Category: Adaptability
Category: Root Cause Analysis
Category: Team Building
Category: Professionalism

Earn a career certificate

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Instructors

Phil Gold
Coursera Instructor Network
9 Courses19,106 learners
Starweaver
Coursera Instructor Network
446 Courses818,636 learners
Eric Zackrison
19 Courses19,521 learners

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