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Back to Satisfaction Guaranteed: Develop Customer Loyalty Online

Learner Reviews & Feedback for Satisfaction Guaranteed: Develop Customer Loyalty Online by Google

4.8
stars
3,039 ratings

About the Course

You made it! Satisfaction Guaranteed: Develop Customer Loyalty Online is the seventh and final course in the Google Digital Marketing & E-commerce Certificate. In this course, you’ll explore strategies for building customer loyalty in e-commerce. You’ll also explore specific tools to develop and maintain client relationships. At the end of the course you’ll work through a scenario that demonstrates your ability to deliver a successful e-commerce strategy. Finally, you’ll wrap up the course by building professional development skills. We encourage you to complete courses 1–6 before beginning this course because they provide the foundation necessary to complete the activities at the end of this course. Google employees who currently work in the field will guide you, providing hands-on activities and examples that simulate common digital marketing and e-commerce tasks while showing you some of the best tools and resources used on the job. Learners who complete the seven courses in this program will be prepared to apply for entry-level jobs in digital marketing and e-commerce. No previous experience is necessary. By the end of this course, you will be able to do the following: - Identify common strategies for building customer loyalty in e-commerce - Understand how to successfully manage client relationships and measure satisfaction - Monitor an e-commerce store’s performance - Update an e-commerce store based on data - Complete a portfolio scenario to prepare for job interviews - Find, apply for, and prepare for interviews and jobs - Put together a portfolio and/or resume to present to employers...

Top reviews

EL

Apr 9, 2024

I think there was more to learn than I expected. This course so far has all the knowledge for anyone aspiring to grow their digital marketing career. I enjoyed every bit of it! Just check it out.

LS

Dec 12, 2022

This course is AMAZING! Whether you're a current practitioner or brand new to digital marketing and ecommerce, this case is amazing. You'll learn so much and be able to apply it immediately.

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151 - 175 of 562 Reviews for Satisfaction Guaranteed: Develop Customer Loyalty Online

By Daniel M

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Oct 2, 2022

This course its perfect to start a professional career in Digital Marketing!

By Nursyahida

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May 8, 2023

fun, packed, love the material given. simple understanding task. thank you.

By Prachi G

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May 13, 2024

it's a good course. we can learn many things with the help of this course.

By Sidra A

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Aug 9, 2023

Amazing course. Just like a complete deal without spending a single penny.

By Irfan U J

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Jan 26, 2023

Some amazing tips related to customer loyalty and interview preparation.

By mc210203354 A M

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Dec 27, 2022

I love to join coursera and very helpful in delivering knowledge to world

By Adriana S

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Mar 10, 2024

Brilliant course! Best step to take towards career in Digital marketing!

By Abdulrahman I

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Aug 17, 2023

An amazing course wish there was a part 2 for it with more advanced Info

By Kenny H

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Aug 9, 2023

Amazing course if you want learn about digital marketing and e-commerce.

By Adnan N

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Nov 28, 2023

Grealy explains the concept of customer loyalty and tactics to gain it.

By Andreas P

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Apr 28, 2023

amazing course. covers all the aspects of digital marketing and e-comm!

By Maratee

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Mar 20, 2024

understand about Marketing strategies and can be used in everyday life

By Rahul S L

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Jun 13, 2024

The course was very beautiful for learning and help to grow my career

By Terra B

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Feb 28, 2024

Great information overall and a perfect introduction to these fields.

By Arun K M

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Dec 8, 2022

Well organized, well sliced, engaging and enjoyable learning journey.

By Hafeez U R

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Mar 28, 2024

Very professional and user friendly course.Thank you so much Google.

By Rajabov J

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Jan 6, 2024

It is very amazing course. It helps me improving my marketing skills

By Rahul A

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Sep 16, 2022

It was great! Thanks, Coursera and Google for providing such value.

By Saidhah A

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Aug 7, 2023

This course was informative, and I am proud to have completed it!

By PAUL A

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Apr 24, 2023

Excellent recommended to anyone starting with Digital Marketing .

By Ashish E

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Oct 18, 2022

Best way to tutor someone with no knowledge of technical terms.

By Vivek P

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Oct 14, 2022

Excellent and easy to understand content.....Kudos team Google

By Tatyana C

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Sep 10, 2022

Helpful information on how to interview and materials you need.

By Jamal W

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May 29, 2024

Great information on foundational knowledge of professionalism

By Ludmila S

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Mar 14, 2024

loved it, great understanding of building the customer loyalty