Build Inclusive User Personas in Miro

Offered By
Coursera Project Network
In this Guided Project, you will:

Understand the fundamentals of Customer Personas and how they fit within the realms of User Interface (UI) design and User Experience (UX) design.

Visualize the User Experience (UX), describe steps taken to create inclusive personas, and access the Miro app.

Understand how to bring diversity and accessibility into a Customer Persona visualization in Miro.

Clock2 hours
IntermediateIntermediate
CloudNo download needed
VideoSplit-screen video
Comment DotsEnglish
LaptopDesktop only

By the end of this project, you will be able to create an inclusive user persona that will help you leverage the opportunity to include customers and avoid excluding them from a brand experience. To do this, you will work on a project that will help you understand the benefits and use cases for inclusive personas while you gain hands-on experience building one in the Miro online visual collaboration platform for teamwork. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.

Skills you will develop

User Experience Design (UXD)Inclusive ContentUser Interface (UI) DesignAccessible ProductsCustomer Research

Learn step-by-step

In a video that plays in a split-screen with your work area, your instructor will walk you through these steps:

  1. Review the fundamentals of Customer Personas and where they fit within UI and UX design.

  2. Identify use cases and consider tactics to consider inclusiveness and diversity in Customer Persona design.

  3. Visualize the User Experience (UX), take steps to design inclusive personas, and access Miro.

  4. Explore the templates and tools available in Miro, create a new board, and install a Customer Persona in Miro.

  5. Create an inclusive Customer Persona and consider next steps in Miro.

How Guided Projects work

Your workspace is a cloud desktop right in your browser, no download required

In a split-screen video, your instructor guides you step-by-step

Frequently asked questions

Frequently Asked Questions

More questions? Visit the Learner Help Center.