Customer Service Fundamentals
Completed by Jessica Joseph
April 16, 2019
14 hours (approximately)
Jessica Joseph's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer and Client Support
- Category: Critical Thinking and Problem Solving
- Category: Customer Relationship Management
- Category: Customer Complaint Resolution
- Category: Interpersonal Communications
- Category: Process Management
- Category: Customer experience improvement
- Category: Technical Support and Services
- Category: Customer Engagement
- Category: Customer Service
- Category: Customer Support
- Category: Greeting Customers

