Customer Service Fundamentals
Completed by Jessica Joseph
April 16, 2019
14 hours (approximately)
Jessica Joseph's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Personal Attributes
- Category: Empathy
- Category: Service Management
- Category: Problem Solving
- Category: Operations Support Systems
- Category: Customer and Client Support
- Category: Technical Support and Services
- Category: Communication
- Category: Process Management
- Category: Customer Complaint Resolution
- Category: Greeting Customers
- Category: Customer Support

