Customer Service Fundamentals
Completed by Jessica Joseph
April 16, 2019
14 hours (approximately)
Jessica Joseph's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer Service
- Category: Help Desk Support
- Category: Customer Complaint Resolution
- Category: Customer experience improvement
- Category: Operations Support Systems
- Category: Problem Solving
- Category: Critical Thinking and Problem Solving
- Category: Customer and Client Support
- Category: Client Support
- Category: Customer Support
- Category: Service Management
- Category: Empathy

