With advances in technology and cloud computing, there are now numerous data sources available to guide decision-making and drive organizational success. Harvesting the right kind of data requires that HR teams possess strong analytical skills; high-performing HR teams know that their function is to leverage data as a “decision science” by identifying metrics and data sources that deliver organizational insights. In order to do so, HR must ensure that metrics and measures are used effectively to achieve strategic goals. This course focuses on identifying effective data sources, developing meaningful metrics, designing long-term measures, and applying results in support of organizational strategy and tactics.
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There are 4 modules in this course
We will begin this course by exploring the Human Resources Metric Life Cycle, which will include an analysis of the employee life cycle, HR agility, and the various types of metrics used to measure and drive business outcomes.
What's included
1 video1 reading1 assignment1 discussion prompt
In this module, we dive deep into three different types of metrics - staffing, training, and rewards metrics. We explore the various HR functions and the role these functions play in the success of recruiting, hiring, and retaining quality hires. We also look at the key metrics that serve as business drivers for all three types of metrics.
What's included
1 video1 reading1 assignment1 discussion prompt
As a continuation of the previous module, we now explore employee relations metrics and the HR organization as a whole. We will also identify strategies to track measures and report on those outcomes.
What's included
1 video1 reading1 assignment1 discussion prompt
During this final module, we will explore using the data gathered to effectively create and influence the process of strategic business planning.
What's included
1 video1 reading1 assignment1 discussion prompt
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Recommended if you're interested in Leadership and Management
University of Pennsylvania
Board Infinity
Coursera Project Network
Tally Education and Distribution Services Private Limited
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Frequently asked questions
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
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When you purchase a Certificate you get access to all course materials, including graded assignments. Upon completing the course, your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
You will be eligible for a full refund until two weeks after your payment date, or (for courses that have just launched) until two weeks after the first session of the course begins, whichever is later. You cannot receive a refund once you’ve earned a Course Certificate, even if you complete the course within the two-week refund period. See our full refund policy.