Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, AI Personalization, Customer Support, Customer Communications Management, Customer Engagement, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing

Skills you'll gain: AWS Identity and Access Management (IAM), Identity and Access Management, Cloud Security, Amazon Web Services, Cloud Management, Cyber Governance, Security Controls, Amazon CloudWatch, Data Governance, Governance, Governance Risk Management and Compliance, Compliance Management, Multi-Tenant Cloud Environments, Continuous Monitoring, Risk Control, Account Management, Threat Detection, Automation, Configuration Management, Budget Management

Skills you'll gain: Multimodal Prompts, Prompt Engineering, Prompt Patterns, Responsible AI

Skills you'll gain: Data Ethics, Responsible AI, No-Code Development, Regulatory Requirements, Regulatory Compliance, Business Transformation, Business Process Automation, Data Management, Risk Mitigation, Return On Investment, Process Design, Key Performance Indicators (KPIs), Data Integration, Business Ethics, Cross-Functional Team Leadership, Digital Transformation, AI Product Strategy, Change Management, Data-Driven Decision-Making, Predictive Analytics

Skills you'll gain: Technical Communication, Generative AI Agents, Data Integration, Business Transformation, Application Deployment, Digital Transformation, Continuous Monitoring, Leadership, Agentic systems, Business Leadership, Compliance Management, Continuous Deployment, Stakeholder Communications, Regulatory Compliance, Cloud-Native Computing, Dashboard, CI/CD, Stakeholder Management, Artificial Intelligence and Machine Learning (AI/ML), System Monitoring

Skills you'll gain: Constructive Feedback, Talent Management, Employee Retention, Employee Coaching, Talent Acquisition, Workforce Development, Adaptability, Human Resources Management and Planning, Employee Engagement, Recruitment, Training and Development, Employee Performance Management, Coaching, Diversity and Inclusion, Professional Development, Interviewing Skills, Active Listening

Skills you'll gain: Active Listening, Emotional Intelligence, Interviewing Skills, Executive Presence, Leadership Development, Conflict Management, Social Skills, Business Ethics, Case Studies, Empathy, Team Management, Team Leadership, Relationship Management, Ethical Standards And Conduct, Leadership, Self-Awareness, Workforce Planning, Professional Networking, Business Communication, Communication

Skills you'll gain: Information Privacy, General Data Protection Regulation (GDPR), Security Requirements Analysis, Personally Identifiable Information, Incident Response, Compliance Management, Data Security, Regulation and Legal Compliance, Encryption, Data Management, Personal Attributes

Skills you'll gain: Performance Tuning, Splunk, Role-Based Access Control (RBAC), System Monitoring, Distributed Computing, System Configuration, Systems Administration, Data Management, Security Information and Event Management (SIEM), Data Security, Event Monitoring, Scalability, Real Time Data, Authentications

Skills you'll gain: Social Media Marketing, Target Audience, Social Media Strategy, Social Media, Persona Development, Smart Goals, Key Performance Indicators (KPIs), Social Media Management, Digital Media Strategy, Marketing, Marketing Strategies, Facebook, Marketing Channel, Instagram, Digital Marketing

Skills you'll gain: Electric Power Systems, Electrical Systems, Electrical Power, Energy and Utilities, Basic Electrical Systems, Building Services Engineering, Sustainable Technologies, Cost Estimation, Engineering Calculations, Safety Standards, Environmental Issue, Systems Of Measurement, Technical Standard

Skills you'll gain: Database Design, Data Warehousing, Business Intelligence, Relational Databases, Data Visualization, Decision Support Systems, Data Modeling, Business Process Management, Database Management Systems, Databases, Dashboard, SQL, Star Schema, Data Governance, Oracle Databases, Data Integration, Operational Performance Management, Business Analytics, Data Visualization Software, Extract, Transform, Load