Skills you'll gain: Customer experience strategy (CX), Responsible AI, Customer experience improvement, Customer Engagement, Predictive Analytics, Personalized Service, Customer Service, Google Gemini, Customer Insights, Anthropic Claude, Data-Driven Decision-Making, Artificial Intelligence, Generative AI

Skills you'll gain: Incident Response, Incident Management, Cybersecurity, Human Factors (Security), Security Awareness, Continuous Monitoring, Cyber Security Strategy, Cyber Governance, Computer Security Awareness Training, Culture Transformation, Threat Detection, Organizational Change, Employee Training, Employee Engagement, Communication Strategies

Skills you'll gain: Amazon CloudWatch, Interactive Data Visualization, Application Performance Management, Security Controls, Cloud-Native Computing, Authentications, Network Monitoring, DevOps, Site Reliability Engineering, Amazon Web Services, System Configuration, Service Management, Software Installation

Skills you'll gain: Performance Tuning, Microsoft Azure, Database Administration, Scalability, Relational Databases, Microsoft SQL Servers, Database Architecture and Administration, Database Management, Database Systems, Operational Databases, Data Migration, Transact-SQL, Stored Procedure, Cloud Security, Cloud Deployment, Disaster Recovery, Virtual Machines

Skills you'll gain: Artificial Intelligence, Bayesian Network, Applied Machine Learning, Computational Logic, Machine Learning, Unsupervised Learning, Bayesian Statistics, Artificial Neural Networks, Reinforcement Learning, Markov Model, Algorithms, Probability & Statistics, Decision Making

Skills you'll gain: Continuous Integration, Continuous Deployment

Skills you'll gain: Statistical Process Controls, Six Sigma Methodology, Lean Methodologies, Quality Management, Quality Improvement, Kaizen Methodology, Quality Control, Brainstorming, Benchmarking, Process Improvement, Run Chart, Continuous Improvement Process, Pareto Chart, Root Cause Analysis

Skills you'll gain: Remote Access Systems, User Accounts, Authorization (Computing)

Skills you'll gain: Prompt Engineering, Miro AI, Generative AI Agents, Responsible AI, AI Product Strategy, Generative AI, No-Code Development, ChatGPT, Workflow Management, Email Automation, Customer Analysis, Prompt Patterns, Customer Data Management, Personalized Service, AI Enablement, Customer and Client Support, AI Workflows, Customer Relationship Management (CRM) Software, Emotional Intelligence, Customer Success Management

Skills you'll gain: Revenue Management, Loyalty Programs, Forecasting, Market Dynamics, Hospitality Management, Revenue Forecasting, Marketing Channel, Cost Control, Cost Management, Customer Demand Planning, Hotel Operations, Data-Driven Decision-Making, Market Analysis, Data Analysis

Skills you'll gain: Cloud Deployment, Docker (Software), Application Deployment, Code Review, Containerization, Serverless Computing, LLM Application, Google Cloud Platform, CI/CD, Application Development

Skills you'll gain: Amazon S3, Cloud Storage, Data Management, Data Storage Technologies, Data Storage, Network Troubleshooting, Disaster Recovery