
Skills you'll gain: Generative AI Agents, Automation, No-Code Development, Prompt Engineering, MLOps (Machine Learning Operations), Process Optimization, System Monitoring, Performance Analysis, Performance Management
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Generative AI, Customer Insights, AI Personalization, Customer Analysis, ChatGPT, Customer experience strategy (CX), Real Time Data, Persona Development, Design Thinking, Predictive Analytics, Artificial Intelligence, Analysis, Design
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Data Entry, Data Validation, Process Analysis, Data Analysis, Data Integration, Organizational Skills, Data Management
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Responsible AI, Generative AI, Team Oriented, Customer experience improvement, Self Service Technologies, Automation, Business Process Automation, Customer Engagement, Customer Service, Cross-Functional Collaboration, Artificial Intelligence, Business Ethics, Information Privacy
Beginner · Course · 1 - 4 Weeks

Whizlabs
Skills you'll gain: Ansible, Devops Tools, Automation, Infrastructure as Code (IaC), DevOps, YAML, Linux, Virtual Machines, Command-Line Interface, Cloud Infrastructure, Encryption, System Configuration
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Customer experience strategy (CX), Responsible AI, Customer Engagement, Predictive Analytics, Personalized Service, Customer Service, Google Gemini, Customer Insights, Anthropic Claude, Data-Driven Decision-Making, Artificial Intelligence, Generative AI, Return On Investment
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: HubSpot CRM, Digital Transformation, Customer Relationship Management, Customer Support, Business Transformation, Process Analysis, Business Systems, Technology Strategies, Process Improvement, Business Development
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Generative AI Agents, Business Process Automation, Make.com, Automation, Microsoft Power Automate/Flow, Generative AI, LangChain, LLM Application, Tool Calling, No-Code Development, Prompt Engineering, Slack (Software), Cloud Computing, Workflow Management, Artificial Intelligence and Machine Learning (AI/ML), Scalability, Responsible AI, Artificial Intelligence, Application Programming Interface (API), Google Sheets
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Help Desk Support, Desktop Support, End User Training and Support, Technical Support, Software Documentation, Technical Documentation, Network Troubleshooting, Hardware Troubleshooting, Issue Tracking
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Prompt Engineering, Customer experience improvement, Customer Engagement, LLM Application, Customer Service, Workflow Management, Self Service Technologies, Operational Efficiency, Artificial Intelligence, Automation, Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AI Personalization, Generative AI, Responsible AI, Customer Analysis, Customer Service, Customer experience improvement, Customer Engagement, Prompt Engineering, Self Service Technologies, LLM Application, Natural Language Processing
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Make.com, Email Automation, Deepseek, LLM Application, Operational Efficiency, Artificial Intelligence and Machine Learning (AI/ML), No-Code Development, Automation, Data Capture
Beginner · Course · 1 - 4 Weeks