Coursera Project Network
Create Customer Support Data with Google Sheets
Coursera Project Network

Create Customer Support Data with Google Sheets

Taught in English

Melissa Al-Shaer

Instructor: Melissa Al-Shaer

11,067 already enrolled

Included with Coursera Plus

Guided Project

Learn, practice, and apply job-ready skills with expert guidance

Beginner level

Recommended experience

1 week of study, 2 hours
Learn at your own pace
No downloads or installation required
Only available on desktop
Hands-on learning
4.6

(384 reviews)

What you'll learn

  • Create formulas within Google Sheets to build upon raw data.

  • Create drop downs and check boxes using the data validation tool.

  • Link raw data from multiple tabs into a single tab, to obtain an overview of the business’s performance.

Details to know

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Guided Project

Learn, practice, and apply job-ready skills with expert guidance

Beginner level

Recommended experience

1 week of study, 2 hours
Learn at your own pace
No downloads or installation required
Only available on desktop
Hands-on learning
4.6

(384 reviews)

See how employees at top companies are mastering in-demand skills

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Learn, practice, and apply job-ready skills in less than 2 hours

  • Receive training from industry experts
  • Gain hands-on experience solving real-world job tasks
  • Build confidence using the latest tools and technologies
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About this Guided Project

Learn step-by-step

In a video that plays in a split-screen with your work area, your instructor will walk you through these steps:

  1. Introduction to Google Sheets

  2. Import Raw Data

  3. Introduction to Formulas

  4. Introduction to Data Validation

  5. Dashboard Design

  6. Complete the Dashboard

Recommended experience

This course is for someone who is new to Google Sheets but has a desire to compile data for analysis and tracking.

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Instructor

Instructor ratings
4.5 (21 ratings)
Melissa Al-Shaer
Coursera Project Network
6 Courses69,246 learners

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How you'll learn

  • Skill-based, hands-on learning

    Practice new skills by completing job-related tasks.

  • Expert guidance

    Follow along with pre-recorded videos from experts using a unique side-by-side interface.

  • No downloads or installation required

    Access the tools and resources you need in a pre-configured cloud workspace.

  • Available only on desktop

    This Guided Project is designed for laptops or desktop computers with a reliable Internet connection, not mobile devices.

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Learner reviews

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4.6

384 reviews

  • 5 stars

    74.21%

  • 4 stars

    17.70%

  • 3 stars

    5.46%

  • 2 stars

    1.04%

  • 1 star

    1.56%

CM
5

Reviewed on Dec 23, 2020

KE
5

Reviewed on Jan 4, 2022

AS
5

Reviewed on Jun 5, 2021

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