Create Customer Support Data with Microsoft Excel

Offered By
Coursera Project Network
In this Guided Project, you will:

Get access to Microsoft account

Create table, sort and filter data

Validate data with functions

Clock1.5 hours
BeginnerBeginner
CloudNo download needed
VideoSplit-screen video
Comment DotsEnglish
LaptopDesktop only

By the end of this project, you will create a free account on Microsoft 365, get access to Microsoft Excel, and create a table with customer data. You will edit and format the data, hide sensitive information, sort, and filter data. Your new skills will help you manage your customer relations and be more efficient.

Skills you will develop

  • Customer Service
  • Microsoft Excel

Learn step-by-step

In a video that plays in a split-screen with your work area, your instructor will walk you through these steps:

  1. Create a free Microsoft 365 account

  2. Format data to a table, sort existing data

  3. Filter and separate data with function, hide sensitive information

  4. Set up data validation, group data, change invoice date

  5. Protect data and the workbook

How Guided Projects work

Your workspace is a cloud desktop right in your browser, no download required

In a split-screen video, your instructor guides you step-by-step

Frequently asked questions

Frequently Asked Questions

More questions? Visit the Learner Help Center.