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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


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    EDUCBA

    Master AutoCAD 3D: Create, Model & Transform Designs

    Skills you'll gain: Visualization (Computer Graphics), 3D Assets, Computer Graphics, Design Software

    Beginner · Course · 1 - 4 Weeks

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    Northeastern University

    Agile Software Development Part 2

    Skills you'll gain: Agile Software Development, Agile Methodology, Scaled Agile Framework, Agile Project Management, Conflict Management, Leadership, Sprint Planning, Scrum (Software Development), Project Planning, Team Building, Software Development Life Cycle, Prioritization, Backlogs, Sprint Retrospectives, Kanban Principles, User Story, Lean Methodologies, Communication, Continuous Improvement Process

    Mixed · Course · 1 - 3 Months

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    Illinois Tech

    AI Integration in Healthcare Patient Data

    Skills you'll gain: Clinical Informatics, Data Ethics, Health Informatics, Responsible AI, Electronic Medical Record System, Health Care, Health Technology, Clinical Data Management, Healthcare Ethics, Artificial Intelligence, Natural Language Processing, Decision Support Systems, Machine Learning, Data Quality, Generative AI

    Mixed · Course · 1 - 4 Weeks

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    Packt

    AWS For Everyone

    Skills you'll gain: Amazon Web Services, Amazon CloudWatch, Containerization, Amazon S3, Docker (Software), Cloud Computing Architecture, Microservices, Cloud Computing, Amazon Redshift, Virtual Networking, AWS Identity and Access Management (IAM), Data Storage, Cloud Management, Analytics, System Monitoring, Data Storage Technologies, Cloud Hosting, Hybrid Cloud Computing, Private Cloud, Network Security

    Beginner · Specialization · 3 - 6 Months

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    EDUCBA

    Apply C Programming by Building an Employee Management App

    Skills you'll gain: Programming Principles, Data Modeling, Data Integrity, Application Development, Data Maintenance, Debugging

    Beginner · Course · 1 - 4 Weeks

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    AI CERTs

    AI For Healthcare Professionals

    Skills you'll gain: Clinical Documentation, Data Ethics, Health Informatics, Medical Assistance, Healthcare Ethics, Data Literacy, Power BI, Patient Coordination, Generative AI Agents, Epic EMR, Cybersecurity, Patient Flow, Medical Practice Management Software, Tensorflow, Generative AI, Artificial Intelligence, AI Enablement, Health Administration, AI Workflows, Artificial Intelligence and Machine Learning (AI/ML)

    Intermediate · Course · 1 - 3 Months

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    Coursera

    Semiconductor Manufacturing Fundamentals

    Skills you'll gain: Semiconductors, Manufacturing Standards, Production Process, Manufacturing Operations, Electronics Engineering, Manufacturing Processes, Electronics, Process Control, Process Engineering, Chemical Engineering, Materials science, Infrastructure Security, Security Controls, Network Infrastructure, Analysis

    Intermediate · Course · 1 - 4 Weeks

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    Coursera

    Excel: Build Financial Budgets Fast

    Skills you'll gain: Spreadsheet Software, Financial Data, Excel Formulas, Budget Management, Microsoft Excel, Budgeting, Financial Analysis, Data Cleansing, Financial Modeling, Data Integration, Data-Driven Decision-Making, Financial Reporting

    Intermediate · Course · 1 - 4 Weeks

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    Coursera

    Salesforce Agents: Building AI-Powered Automations

    Skills you'll gain: Salesforce, Business Process Automation, Agentic Workflows, Generative AI Agents, AI Enablement, Salesforce Development, Automation, AI Product Strategy, Business Workflow Analysis, Process Optimization, Responsible AI, Customer experience improvement, Case Studies, Scalability, Organizational Change, Performance Measurement

    Intermediate · Course · 1 - 4 Weeks

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    Meta

    Meta Marketing Science Certification Prep

    Skills you'll gain: Marketing Analytics, Bayesian Statistics, Descriptive Statistics, Marketing Effectiveness, Statistical Hypothesis Testing, A/B Testing, Target Audience, Marketing Strategies, Statistical Inference, Sampling (Statistics), Data Collection, Data Modeling, Statistics, Advertising Campaigns, Campaign Management, Data Presentation, Marketing, Analytics, Performance marketing, Web Analytics

    4.8
    Rating, 4.8 out of 5 stars
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    2.9K reviews

    Intermediate · Specialization · 3 - 6 Months

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    Coursera

    Secure Your AI: Threat Modeling

    Skills you'll gain: AI Security, Threat Modeling, Security Engineering, Security Requirements Analysis, Threat Management, Data Flow Diagrams (DFDs), Threat Detection, Data Security, Key Management, Risk Analysis, Technical Documentation, Cloud Services, Technical Communication

    Intermediate · Course · 1 - 4 Weeks

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    Coursera

    Technology & Software Sales Fundamentals

    Skills you'll gain: Account Strategy, Account Management, Selling Techniques, Technical Sales, Sales Territory Management, Cold Calling, Sales Process, Sales Strategy, Closing (Sales), Customer Relationship Building, Customer Engagement, B2B Sales, Consultative Selling, Customer Relationship Management, Solution Selling, Generative AI Agents, Lead Generation, Overcoming Objections, Return On Investment, Predictive Analytics

    4.7
    Rating, 4.7 out of 5 stars
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    492 reviews

    Intermediate · Specialization · 3 - 6 Months

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In summary, here are 10 of our most popular technical support courses

  • Master AutoCAD 3D: Create, Model & Transform Designs: EDUCBA
  • Agile Software Development Part 2: Northeastern University
  • AI Integration in Healthcare Patient Data: Illinois Tech
  • AWS For Everyone: Packt
  • Apply C Programming by Building an Employee Management App: EDUCBA
  • AI For Healthcare Professionals: AI CERTs
  • Semiconductor Manufacturing Fundamentals: Coursera
  • Excel: Build Financial Budgets Fast: Coursera
  • Salesforce Agents: Building AI-Powered Automations: Coursera
  • Meta Marketing Science Certification Prep: Meta

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