Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

University of Colorado Boulder
Skills you'll gain: User Story, Supplier Management, Project Schedules, Project Closure, Engineering Management, Milestones (Project Management), Team Leadership, Stakeholder Management, Scheduling, Agile Project Management, Scrum (Software Development), Procurement, Quality Management, Team Management, Project Planning, Agile Methodology, Project Scoping, Project Management, Risk Management, Stakeholder Communications
Build toward a degree
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Responsible AI, Digital Transformation, Patient Education and Support, Microsoft Azure, Health Technology, Generative AI, Microsoft Teams, Health Informatics, Healthcare Ethics, Cloud Computing Architecture, Cloud Computing, Cloud Security, Artificial Intelligence, Data Security
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Animations, 3D Assets, 3D Modeling, Animation and Game Design, Computer Graphics, Virtual Environment, Computer Graphic Techniques, Performance Tuning
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Project Management Software, Project Management, Developing Training Materials, Project Documentation, Issue Tracking, Productivity, Collaboration, Teamwork, Knowledge Transfer, Problem Solving
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Architectural Drawing, AutoCAD, Architectural Design, Technical Drawing, Drafting and Engineering Design, Computer-Aided Design, Conceptual Design, Construction Estimating, Functional Design, Spatial Analysis, Technical Documentation, Requirements Analysis, Cost Estimation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AutoCAD, Technical Drawing, Engineering Drawings, Computer-Aided Design, Architectural Drawing, Drafting and Engineering Design, User Interface (UI)
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Looker (Software), Customer Retention, Web Analytics, Customer Analysis, Customer Insights, Marketing Analytics, Trend Analysis, Data Analysis, Product Management, Performance Metric, Analysis, Time Series Analysis and Forecasting, Strategic Marketing, Marketing Channel, Forecasting
Intermediate · Course · 1 - 4 Weeks

Intermediate · Course · 1 - 3 Months
Starweaver
Skills you'll gain: Cyber Governance, Cyber Security Strategy, Cybersecurity, Strategic Leadership, Technical Communication, Cyber Risk, Strategic Communication, Stakeholder Communications, Business Leadership, Security Management, IT Management, Communication Strategies, Security Awareness, Plan Execution, Culture Transformation, Performance Metric, Business Metrics, Cross-Functional Collaboration, Employee Training
Advanced · Course · 1 - 3 Months

Edureka
Skills you'll gain: Model Context Protocol, AI Orchestration, AI Personalization, OpenAI API, OpenAI, Cloud Deployment, Agentic systems, Application Deployment, Generative AI Agents, ChatGPT, CI/CD, System Monitoring, Context Management, Responsible AI, Artificial Intelligence, Generative AI, Development Testing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: User Acceptance Testing (UAT), Product Requirements, LLM Application, User Requirements Documents, Acceptance Testing, AI Product Strategy, Large Language Modeling, User Story, Functional Requirement, Functional Testing, Business Requirements, Scenario Testing, Requirements Analysis, Risk Management Framework, Key Performance Indicators (KPIs), Technical Communication
Intermediate · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Google Analytics, Web Analytics, Content Performance Analysis, Performance Metric, Responsive Web Design
Mixed · Course · 1 - 3 Months