Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: JavaScript Frameworks, Frontend Performance, Real Time Data
Beginner · Course · 1 - 3 Months

Skills you'll gain: Robotic Process Automation, Business Process Automation, Automation, Debugging, Test Automation, Configuration Management, Continuous Integration
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Virtual Networking, Amazon Web Services, Virtual Private Networks (VPN), Amazon CloudWatch, Network Monitoring, Network Troubleshooting, Amazon Elastic Compute Cloud, Network Security, Network Routing, Load Balancing, Endpoint Security, Network Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Customer Insights, Facebook, Marketing Analytics, Target Audience, Marketing Strategies, Marketing, Social Media, Social Media Marketing, Business Intelligence, Business
Beginner · Guided Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Google Gemini, Customer Relationship Management, Generative AI, Applied Machine Learning, Big Data, Predictive Modeling, Query Languages, Data Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Java Programming, Functional Design, Performance Tuning, Application Programming Interface (API)
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Unity Engine, Game Design, Video Game Development, Performance Tuning, UI Components, Program Development, Object Oriented Programming (OOP), System Configuration, C# (Programming Language), Data Structures, Scripting
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Social Media Management, Email Marketing, Advertising Campaigns, Campaign Management, Social Media, Customer Insights, Professional Networking, Professional Development
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Gherkin (Scripting Language), Behavior-Driven Development, Cucumber (Software), Test Execution Engine, .NET Framework, User Story, Test Case, Test Script Development, Microsoft Visual Studio, Test Automation, C# (Programming Language), Acceptance Testing, Functional Requirement, Scenario Testing, Maintainability
Beginner · Course · 3 - 6 Months

Skills you'll gain: Sprint Planning, Project Estimation, Estimation, Backlogs, Agile Methodology, Agile Project Management, Kanban Principles, User Story, Team Management, Project Planning
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Unreal Engine, 3D Assets, Virtual Environment, Data Import/Export, Computer Graphics, Image Quality, Performance Tuning
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Business Valuation, Financial Analysis, Financial Modeling, Financial Statement Analysis, Investment Banking, Mergers & Acquisitions, Corporate Finance, Interviewing Skills, Real Estate, Benchmarking, Microsoft Excel
Mixed · Course · 1 - 4 Weeks